Operations Manager

Radial Inc.; Brownsburg (IN); Sur place; USD 70 000 - 95 000; Plein temps

Avantages offerts par ce poste

Medical, dental, vision

Life insurance & disability

401K with matching

Generous PTO

Educational assistance

HSA funding

Family planning benefits

Résumé du poste

Paxon, part of the Radial family, seeks an Operations Manager to lead a multi-functional team on the 2nd shift. You will drive inbound, pick/pack, outbound, and inventory management while supporting continuous improvement and client SLA adherence.

You will coach, mentor, and evaluate staff, ensuring safety and efficiency while collaborating with leadership on lean initiatives and KPI improvements.

Qualifications

• Bachelors strongly preferred or equivalent experience in operations.
• Experience with process improvement ideologies e.g., LEAN or Six Sigma.
• Minimum 2+ years in a managerial operations role.
• Ability to analyze data to identify defects and root causes.

Responsabilités

• Own client SLAs and site quality/fulfillment targets.
• Lead daily operational strategy for safe, productive campus operations.
• Develop direct reports and manage performance.
• Plan and communicate shift directives for efficiency.
• Oversee quality assurance, metrics, and new tools.
• Drive continuous improvement across the value stream.

Connaissances

LEAN (process improvement)

Six Sigma

Data analysis

Communication skills

Excel proficiency

Budgeting

Leadership / coaching

Team management

Microsoft Office

Interpersonal skills

Formation

Bachelor’s degree strongly preferred

HS Degree or GED required

Outils

Microsoft Office

Description du poste

At Paxon, our people are at the heart of everything we do. As part of Bnode, we offer the opportunity to build your career in a growing international organization while staying connected to the people, teams, and communities that make each local business unique.
Together we do more. We are committed to nurturing a compassionate, respectful and encouraging environment to build an inclusive culture for one another. Join our team, advance your career, and be you – because you belong here.We currently have an exciting opening for an Operations Manager.
Paxon is a global logistics network backed by local solutions. We offer DTC and B2B fulfillment, onsite fulfillment, omnichannel connection, returns and reverse logistics, transportation management, and commerce solutions – delivered as one operational backbone.

RoleSummary:

TheOperations Managerprovides leadership and supervision toanoperations teamworking forthe same value stream to create a world-class operations team. This includes, but is not limited to,managinginbound and,pick/ packoperations,and outbound shipments, andmaintaininginventory.
The Operations Manager also ensures that departmental and support personnel are focused on continuous improvement andsupportsalean culture ofinventory,people,and processes. Will actively contribute to the development of direct reports. The work week responsibility for the client will include covering 2nd shift and weekend/donut shift when applicable.

Responsibilities:

• Accountable to client SLA agreements and site-specific quality and fulfillment targets.
• Create and manageday to dayoperationalstrategyensuring the campusoperatesin a safe, and productive manner.
• Actively contribute to the development of direct reports.
• Full work weekresponsibility of clientorclients(including 2nd shift & weekend/donut shifts if applicable).
• Lead Individual Performance Management program for area.
• Responsible for planning, prioritizing, and communicating shift directivestoensure efficiency, accuracy,and quality.
• Interact with clients on operational topics.
• Oversee all aspects of quality assurance, includingestablishingmetrics, applying industry best practices, and developing new tools and processes to ensure quality goals are met.
• Deliver performance evaluations to direct reports and provide feedback asnecessary, including salariedmembers of management.
• Promote and develop aculture of continuous improvementwithin the value stream.
• Deliver productivityandimprovements in line with KPIs.
• Own lean process improvement and CI initiatives.
• Organizes and manages all necessary resourcesrequiredto improve safety, improve quality, increase customer service, and lower cost.
• Ensure all training and skills development programs, along with all Standard Operating Procedures (SOPs) within the value stream, are up to date andmaintained.
• Promote a culture of high accountability, engagement, and associate empowerment.
• Managerelationships with on-site seasonal staffing representatives andadvise the director of operations on seasonal labor needs.
• Budget management for valuestream.

Qualifications:

• Bachelor’s degreestronglypreferred /HS Degree or GEDrequired.
• Experience working with process improvement ideologies, e.g., LEAN, Six Sigma, or similar / Six Sigma certification preferred.
• Minimum of 2+ years of progressive Operations experience in a manager role.
• Experience in creating productivity improvement through continuous improvement efforts.
• Execution focused and the ability to be flexible.
• Awareness of internal customer requirements.
• Analyze data toidentifydefects and root cause analysis.
• Identifyprocess opportunities to create growth.
• Performance oriented.
• Strong verbal and written communication skills.
• Ability toestablishand orenhance quality control procedures.
• Mustdemonstrate the capacity to learn ALL operational functions.
• Ability to coach, mentor, and motivate direct reports.
• Ability to influence and collaborate with peers and upper management.
• Must be proficient with Microsoft Office with a strong emphasisinExcel.
• Musthave intermediate math skills.
• Must be able to lift50lbs.Must be able to push or pull carts of up to 100lbs.

Hours: This is a 2nd shift role

Travel:

• This positionis notremote.
• Travelis notrequired.

Benefits:

• Opportunities to develop and explore career advancement
• Competitive benefits package including medical, dental, vision, paid life insurance and disability, employer HSA funding
• Family planning coverage, including Fertility & Adoption benefits
• 401K matching after 6 months with immediate vesting
• Generous PTO
• Educationalassistanceand more!

Paxon is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual’s status in any other group or class protected by applicable federal, state or local law.
Paxon is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact us by emailing [e-mail] . We will work to assist disabled job seekers whose disability prevents them from being able to apply online.
Access this link to review our privacy notice: Paxon North America, Inc. Privacy Notice for Candidates | Paxon

Radial is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
Radial is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact us by emailing [e-mail] . We will work to assist disabled job seekers whose disability prevents them from being able to apply online.