Operations Systems Engineer

SwitchThink Solutions; Phoenix (AZ); On-site; USD 70,000 - 90,000; Full time

Job summary

SwitchThink Solutions in Phoenix is seeking an OPS Systems Engineer I to support Linux, AIX, and DB2 environments, with a focus on the Keystone application. You will leverage foundational system administration knowledge and a collaborative mindset to maintain performance and reliability.

You will work with senior engineers on routine tasks, troubleshoot issues, participate in upgrades, automation, and disaster recovery planning to ensure operational integrity for our client base.

Qualifications

• Bachelor's degree preferred or equivalent combination of education and experience.
• 3+ years related work experience.
• 1+ years administering Linux/AIX environments.
• 1+ years with DB2 upgrades, troubleshooting, and backups preferred.
• Proficiency in Linux (RHEL) and AIX admin tasks preferred.
• Experience with cloud infra and virtualization preferred.
• Strong problem-solving and analytical abilities.
• Excellent communication and documentation skills.
• Ability to work collaboratively in a team environment.

Responsibilities

• System Monitoring & Maintenance of Linux, AIX, and DB2 environments.
• Assist with health checks, routine maintenance, and performance monitoring.
• Support incident response and basic troubleshooting under supervision.
• Participate in OS and software patching/upgrades planning and execution.
• Coordinate with senior engineers to apply security updates.
• Document upgrade steps and post-upgrade verifications.
• Contribute to disaster recovery tests and business continuity efforts.
• Develop automation scripts to improve daily processing tasks.
• Document system configurations, troubleshooting steps, and SOPs.
• Collaborate with core operations and infrastructure teams to ensure reliability.

Skills

Linux administration

AIX administration

DB2 administration

System monitoring

Incident response

Automation & scripting

Disaster recovery planning

Security patching

Team collaboration

Documentation

RHCE (preferred)

IBM Certified Administrator (preferred

Education

Bachelor's degree in Computer Science or related field

Tools

Linux (RHEL)

AIX

DB2

Cloud-based infra & virtualization

Job description

The OPS Systems Engineer I supports the maintenance, performance, and reliability of our Linux, AIX, and DB2 environments, primarily focused on the Keystone application. They leverage foundational knowledge in system administration and a passion for learning in a collaborative, fast-paced environment. Collaborating with senior engineers they perform routine system tasks, troubleshoot issues, and assist in system upgrades and automation initiatives that ensure the operational integrity for our CUSO client base.

What you will do here:

• System Monitoring & Maintenance
• Assist in performing regular health checks and routine maintenance of Linux and AIX systems.
• Help monitor DB2 databases to ensure availability and performance.
• Support incident response by helping identify root causes and working on basic troubleshooting under supervision.
• Upgrades & Patch Support
• Learn and participate in the planning and execution of operating system and software patching/upgrades.
• Coordinate with senior engineers to apply security updates in line with organizational policies.
• Help document upgrade steps and post-upgrade verification procedures.
• Disaster Recovery & Business Continuity
• Participate in disaster recovery (DR) tests to support business continuity plans.
• Maintain and update DR process documentation as directed by senior team members.
• Automation & Documentation
• Leverage automation tools and scripts to develop and maintain efficiency and reliability of daily processing jobs and tasks
• Document systems configurations, troubleshooting steps, and standard operating procedures.
• Work closely with core operations, infrastructure engineers, and other technical teams to support system reliability.

What you will need:

• Bachelor's degree in Computer Science or related field preferred.
• Equivalent Combination Of Education And Experience Required.
• 3+ years related work experience required.
• 1+ years experience with system administration, maintenance, and upgrades for Linux/AIX environments required.
• 1+ years hands-on experience with DB2 database upgrades, troubleshooting, and backup strategies preferred.
• Proficiency in Linux (RHEL) and AIX administration tasks preferred.
• Expertise with DB2 database administration, tuning, and maintenance preferred.
• Expertise with cloud-based infrastructure and virtualization technologies preferred.
• Understanding of server security, networking, and storage management preferred.
• Familiarity with Keystone application and architecture and its dependencies preferred.
• Strong Problem-solving And Analytical Abilities Required.
• Excellent communication and documentation skills required.
• Ability to work collaboratively in a team environment required.
• RHCE preferred.
• IBM Certified Administrator preferred.
• AIX preferred.
• DBE preferred.

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

For additional information about our organization, careers, and benefits visit: http://www.desertfinancial.com/careers.