Operations & Systems Associate — Remote, Fast-Growth Studio

Nen Creative; New York (NY); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Healthcare coverage

PTO

Company holidays

Remote-friendly environment

Job summary

Nen Creative is seeking a Business Operations Associate to help run and improve the systems underpinning a fast-growing creative studio. You will work closely with our Finance & Ops Lead and leadership across recruiting, people operations, finance administration, and internal systems.

This hands-on role suits someone early in their career who is highly organized and eager to own processes and automation as we scale.

Qualifications

• 0 to 2 years of work experience; startup, high-growth, or builder experience is a strong plus.
• Ability to thrive in a high-performance environment with a high bar for quality and execution.
• You take ownership of outcomes from start to finish and consistently follow through.
• You are exceptionally organized, disciplined, and detail-oriented.
• You communicate clearly and professionally, both written and verbally.
• You are proactive and comfortable figuring things out without having every step defined.
• You move quickly, prioritize well, and bring a strong sense of urgency to getting things done.

Responsibilities

• Own recruiting operations, including maintaining hiring plans, coordinating with recruiters, scheduling interviews, tracking candidates, collecting feedback, and keeping searches moving.
• Manage employee onboarding and offboarding, including documentation, account setup, software access, equipment coordination, and internal workflows.
• Administer internal tools and systems including Google Workspace, Slack, Figma, GitHub, Asana, and other platforms.
• Own client invoicing operations, including preparing invoices, tracking receivables, following up on outstanding payments, and escalating issues when needed.
• Coordinate vendor onboarding, payment requests, insurance documentation, contracts, DocuSign workflows, and other business operations.
• Build and maintain SOPs, trackers, dashboards, and internal documentation.
• Help execute company-wide initiatives and process improvements.
• Identify opportunities to automate repetitive work and make internal systems more efficient.

Skills

Organizational skills

Attention to detail

Communication (verbal & written)

Ownership & initiative

Tools

Google Workspace

Slack

Figma

GitHub

Asana

DocuSign

Job description

Nen Creative is seeking a Business Operations Associate to help run and improve the systems underpinning a fast-growing creative studio. You will work closely with our Finance & Ops Lead and leadership across recruiting, people operations, finance administration, and internal systems.

This hands-on role suits someone early in their career who is highly organized and eager to own processes and automation as we scale.