Operations Associate, Fast-Growth Creative Studio

Nen Creative; Northern (KY); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health insurance

PTO

Company holidays

Remote-friendly environment

Job summary

Nen Creative seeks a Business Operations Associate to help run and improve the systems behind a fast-growing creative studio. You will work with Finance & Ops Lead and leadership across recruiting, people operations, finance administration, and internal systems, owning day-to-day workflows and identifying opportunities to scale processes.

This hands-on role is ideal for early-career candidates who are highly organized, resourceful, and eager to take ownership.

Qualifications

• 0 to 2 years of work experience; startup, high-growth, or builder experience is a strong plus.
• You thrive in a high-performance environment with an exceptionally high bar for quality and execution.
• You take ownership of outcomes from start to finish and consistently follow through.
• You are exceptionally organized, disciplined, and detail-oriented.
• You communicate clearly and professionally, both written and verbally.
• You are proactive and comfortable figuring things out without having every step defined.

Responsibilities

• Own recruiting operations, including maintaining hiring plans, coordinating with recruiters, scheduling interviews, tracking candidates, collecting feedback, and keeping searches moving.
• Manage employee onboarding and offboarding, including documentation, account setup, software access, equipment coordination, and internal workflows.
• Administer internal tools and systems including Google Workspace, Slack, Figma, GitHub, Asana, and other platforms.
• Own client invoicing operations, including preparing invoices, tracking receivables, following up on outstanding payments, and escalating issues when needed.
• Coordinate vendor onboarding, payment requests, insurance documentation, contracts, DocuSign workflows, and other business operations.
• Build and maintain SOPs, trackers, dashboards, and internal documentation.
• Help execute company-wide initiatives and process improvements.
• Identify opportunities to automate repetitive work and make our internal systems more efficient.
• Jump into new operational problems as they come up and help figure out how to solve them.

Skills

Recruiting ops

Onboarding/offboarding

Internal tools

Invoicing operations

Vendor onboarding

SOPs & dashboards

Process improvement

Automation awareness

Problem solving

Tools

Google Workspace

Slack

Figma

GitHub

Asana

Monday.com

ATS

Invoicing platforms

Job description

Nen Creative seeks a Business Operations Associate to help run and improve the systems behind a fast-growing creative studio. You will work with Finance & Ops Lead and leadership across recruiting, people operations, finance administration, and internal systems, owning day-to-day workflows and identifying opportunities to scale processes.

This hands-on role is ideal for early-career candidates who are highly organized, resourceful, and eager to take ownership.