Operations Support Specialist — Warehouse & Admin

Brothers That Just Do Gutters - Huntsville, AL; Madison (AL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Paid time off

Training & development

Vision insurance

Job summary

The Brothers that just do Gutters is seeking an Operations Administrative Assistant to support daily operations, manage emails, schedule appointments, and coordinate with the warehouse. This role reports to the Operations Manager and blends administrative duties with light hands-on duties in the warehouse.

Ideal candidates have strong organizational, communication, and problem-solving skills, with proficiency in MS Office or Google Workspace and a valid driver’s license.

Qualifications

• Organizational skills to manage multiple tasks and filing.
• Clear written and verbal communication.
• Strong time management and scheduling.
• Proficiency in Microsoft Office or Google Workspace.
• AI literacy to optimize workflows with tools like ChatGPT.
• Attention to detail in data entry and documents.
• Problem-solving to resolve administrative issues.
• Customer service orientation with a friendly approach.
• Team collaboration across departments.
• Adaptability to changing priorities and new tools.
• Valid driver's license with clean driving record.
• Ability to lift 50 lbs.

Responsibilities

• Email Management: respond promptly and professionally.
• Organize Inbox: categorize emails for timely follow-up.
• Phone Management: answer calls and route to departments.
• Customer Assistance: provide information and resolve inquiries.
• Customer Scheduling: help schedule appointments and services.
• Manage Scheduling Conflicts: resolve changes efficiently.
• Worker Support: assist with administrative tasks and scheduling.
• Resource Allocation: ensure team has necessary resources.
• Ad Leads: respond to and track leads; report conversions.
• General Administrative Support: perform various tasks as needed.

Skills

Organizational Skills

Communication Skills

Time Management

AI Literacy

Attention to Detail

Problem-Solving

Customer Service

Team Collaboration

Adaptability

Driver's License

Physical Ability

Tools

Microsoft Office

Google Workspace

Job description

The Brothers that just do Gutters is seeking an Operations Administrative Assistant to support daily operations, manage emails, schedule appointments, and coordinate with the warehouse. This role reports to the Operations Manager and blends administrative duties with light hands-on duties in the warehouse.

Ideal candidates have strong organizational, communication, and problem-solving skills, with proficiency in MS Office or Google Workspace and a valid driver’s license.