Operations Support Specialist, Logistics & Dispatch

WEL Companies; Mustang (OK); On-site; USD 40,000 - 54,000; Full time

Job summary

WEL Companies in Mustang, Oklahoma, is seeking an Operations Support Representative to coordinate daily transportation operations across planning, driver support, and customer service. The role requires real-time issue resolution, proactive communication, and strong decision-making to keep freight planned, executed, and delivered on time, with attention to safety, compliance, and service performance.

The candidate will monitor shipments, guide drivers, and work with dispatch to recover service,

Qualifications

• Requires 3+ years in transportation.
• AS400 experience a plus; proficient with Microsoft Office.
• Strong verbal and written communication skills.

Responsibilities

• Plan and assign freight to drivers to meet service requirements.
• Monitor shipments and driver performance for on-time service.
• Communicate proactively with drivers, dispatch, and customers.
• Resolve real-time issues to minimize impact on customers.
• Support next-day planning and adjust schedules as needed.

Skills

Communication

Teamwork

Attention to detail

Decision making

Education

High School Diploma

Associate degree in Logistics/Business

Tools

AS400

Microsoft Office

Job description

WEL Companies in Mustang, Oklahoma, is seeking an Operations Support Representative to coordinate daily transportation operations across planning, driver support, and customer service. The role requires real-time issue resolution, proactive communication, and strong decision-making to keep freight planned, executed, and delivered on time, with attention to safety, compliance, and service performance.

The candidate will monitor shipments, guide drivers, and work with dispatch to recover service,