Operations Support Specialist

eTeam; Saint Petersburg (FL); Remote; USD 60,000 - 80,000; Full time

Job summary

A leading company is seeking an Operations Support Specialist for a 6-month contract. This remote role involves coordinating operational tasks, troubleshooting issues, and enhancing productivity within the RIA & Custody Services division. Candidates should have strong communication and problem-solving skills, with a bachelor's degree and relevant experience.

Benefits

Laptops provided

Qualifications

• Minimum of 3 years of professional corporate experience.
• Proven experience in an operations support role or similar position.

Responsibilities

• Assist in the coordination and execution of daily operational tasks focused on billing and data entry.
• Troubleshoot and resolve operational issues promptly.
• Monitor and report on key performance indicators (KPIs) to ensure operational efficiency.

Skills

Strong verbal and written communication skills

Problem-solving skills

Organizational skills

Attention to detail

Ability to work independently

Time management skills

Education

Bachelor's degree

Job description

This range is provided by eTeam. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$30.00/hr - $35.00/hr

Job Title: Operations Support Specialist
Job Location: Remote
Job Duration: 6 months contract

• Local candidates preferred but manager is open to remote candidates
• Temporary openings with no opportunity for extension or conversion
• Laptops provided
• Data entry heavy role- Please send candidates a typing test
  

Job Summary:
The Operations Support Specialist will play a crucial role in ensuring the smooth and efficient operation of business processes for the RIA & Custody Services (RCS) division within Company. Under limited supervision, uses specialized knowledge and skills obtained through experience and/or training to assist with a variety of operational procedures, troubleshooting issues, and implementing solutions to enhance productivity and workflow. Support will be offered through a variety of operational processes focused on billing and data entry.
Key Responsibilities:

• Assist in the coordination and execution of daily operational tasks focused on billing and data entry
• Provide support to various departments, including RCS Service, RCS Finance, and RCS Client Engagement
• Troubleshoot and resolve operational issues promptly
• Maintain accurate records and documentation of operational activities
• Collaborate with team members to improve processes and workflows
• Monitor and report on key performance indicators (KPIs) to ensure operational efficiency
• Support the implementation of new systems and technologies as needed
• Communicate effectively with team members and stakeholders
• Ensures appropriate documentation and departmental tools are created and/or maintained (job procedures, job aids, forms, training material, etc.)
• Special projects as assigned

Skills:
Required Skills and Qualifications:

• Thrive in a fast-paced result driven culture; proactive and can work with a sense of urgency.
• Identify inaccuracies, trends, or misleading information during processing.
• Promoting effective coordination between multiple work groups and functional areas.
• Strong verbal and written communication skills
• Cultivating and maintaining effective working relationships.
• Demonstrated ability to quickly grasp new concepts and processes, adapting efficiently to changing environments and tasks.
• Identifying and resolving systemic and operational issues
• Proven experience in an operations support role or similar position
• Strong problem-solving skills and attention to detail
• Ability to work independently and as part of a team
• Strong organizational and time management skills
• Ability to adapt to changing priorities and handle multiple tasks simultaneously

Education:
Bachelor's degree required as well as a minimum of 3 years of professional corporate experience.
ET_RV01

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Contract

Job function

• Job function

  Other

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