Operations Support Specialist

Interstate Waste Services, Inc.; New York (NY); On-site; USD 30,000 - 34,000; Full time

Job summary

Interstate Waste Services, Inc. is seeking an Operations Administrator to support day-to-day hauling depot operations, dispatch coordination, and driver communication. The role emphasizes accuracy in data entry, paperwork handling, and regulatory documentation.

Ideal candidates have strong Excel/Office skills, 3+ years in an administrative/ops support role, and familiarity with DOT safety requirements. On-site position with potential for growth and training in dispatching.

Qualifications

• High school/GED required.
• Minimum 3 years experience as Administrative Assistant or Operations Support.
• Fluency in English; Spanish bilingual a plus.
• Waste management or transportation industry experience preferred.
• Experience in waste industry operations software preferred (can be trained).
• Microsoft Excel, Word, Outlook, TEAMS proficiency expected.
• Ability to learn digital processes and prioritize tasks.
• Strong organization and time management skills.
• Familiarity with DOT regulations and safety documentation.

Responsibilities

• Maintain comprehensive operational records including route sheets, work orders and service documentation.
• Check-in and communicate with drivers and helpers around shift times daily.
• Data entry for driver surveys, hours, miles and fuel on route sheets/logs.
• Coordinate with dispatch on daily route assignments and changes.
• Prepare and distribute daily, weekly, and monthly operational reports.
• Assist with incident documentation and regulatory compliance records.
• Organize and maintain digital and physical filing systems for operations.

Skills

English fluency

Spanish bilingual

Education

High School Diploma or GED

Tools

Microsoft Excel

Word

Outlook

TEAMS

Job description

Interstate Waste Services, Inc. is seeking an Operations Administrator to support day-to-day hauling depot operations, dispatch coordination, and driver communication. The role emphasizes accuracy in data entry, paperwork handling, and regulatory documentation.

Ideal candidates have strong Excel/Office skills, 3+ years in an administrative/ops support role, and familiarity with DOT safety requirements. On-site position with potential for growth and training in dispatching.