Operations Support Coordinator – Service & Projects

Socket.dev; Reno (NV); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Employee assistance program

Employee discount

Flexible spending account

Health insurance

Life insurance

Paid time off

Vision insurance

Job summary

PowerComm Solutions in Reno, NV is seeking a highly organized operations coordinator to support scheduling, documentation, and coordination across service and project activities. You will work closely with field teams and internal stakeholders to keep workflows moving efficiently and on track.

This role requires strong multitasking, excellent communication, and a proactive approach to problem solving in a fast-paced environment.

Qualifications

• High school diploma or equivalent required.
• Strong organizational and multitasking abilities.
• Excellent communication and customer service skills.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Experience coordinating field teams or service-based projects.
• Familiarity with scheduling, dispatching, or project documentation.

Responsibilities

• Act as a central point of coordination for service and project-related activities
• Help ensure work is properly scheduled, documented, and progressing as expected
• Monitor job and service activity to maintain visibility on status, timelines, and next steps
• Support prioritization of incoming requests and help route work appropriately
• Assist with scheduling coordination and technician support
• Track service tickets, inspections, and maintenance activities to ensure completion
• Provide updates on job status and assist with customer communication as needed
• Help ensure service documentation is accurate, complete, and submitted on time
• Assist with new job setup and ensure all required information is entered and organized
• Maintain job folders, project documentation, and internal tracking tools
• Support early-stage project coordination including permits, inspections, and compliance requirements
• Assist in keeping project-related information current and accessible for the team
• Maintain organized records across service and project work
• Assist with preparation of quotes, work orders, and follow-ups
• Support closeout documentation, inspections, and audit requirements
• Help identify missing information or gaps and follow through to resolution
• Coordinate with vendors on materials, documentation, and order status
• Assist in tracking materials to support job readiness and execution
• Provide administrative support to operations and field teams
• Answer phones and assist with customer inquiries
• Perform other duties as assigned

Skills

Organizational skills

Communication

Multi-tasking

Customer service

Microsoft Office

Team collaboration

Problem solving

Education

High school diploma or equivalent

Tools

SAGE 300 CRE

Job description

PowerComm Solutions in Reno, NV is seeking a highly organized operations coordinator to support scheduling, documentation, and coordination across service and project activities. You will work closely with field teams and internal stakeholders to keep workflows moving efficiently and on track.

This role requires strong multitasking, excellent communication, and a proactive approach to problem solving in a fast-paced environment.