Operations Support Coordinator

Socket.dev; Reno (NV); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Employee assistance program

Employee discount

Flexible spending account

Health insurance

Life insurance

Paid time off

Vision insurance

Job summary

PowerComm Solutions in Reno, NV is seeking a highly organized operations coordinator to support scheduling, documentation, and coordination across service and project activities. You will work closely with field teams and internal stakeholders to keep workflows moving efficiently and on track.

This role requires strong multitasking, excellent communication, and a proactive approach to problem solving in a fast-paced environment.

Qualifications

• High school diploma or equivalent required.
• Strong organizational and multitasking abilities.
• Excellent communication and customer service skills.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Experience coordinating field teams or service-based projects.
• Familiarity with scheduling, dispatching, or project documentation.

Responsibilities

• Act as a central point of coordination for service and project-related activities
• Help ensure work is properly scheduled, documented, and progressing as expected
• Monitor job and service activity to maintain visibility on status, timelines, and next steps
• Support prioritization of incoming requests and help route work appropriately
• Assist with scheduling coordination and technician support
• Track service tickets, inspections, and maintenance activities to ensure completion
• Provide updates on job status and assist with customer communication as needed
• Help ensure service documentation is accurate, complete, and submitted on time
• Assist with new job setup and ensure all required information is entered and organized
• Maintain job folders, project documentation, and internal tracking tools
• Support early-stage project coordination including permits, inspections, and compliance requirements
• Assist in keeping project-related information current and accessible for the team
• Maintain organized records across service and project work
• Assist with preparation of quotes, work orders, and follow-ups
• Support closeout documentation, inspections, and audit requirements
• Help identify missing information or gaps and follow through to resolution
• Coordinate with vendors on materials, documentation, and order status
• Assist in tracking materials to support job readiness and execution
• Provide administrative support to operations and field teams
• Answer phones and assist with customer inquiries
• Perform other duties as assigned

Skills

Organizational skills

Communication

Multi-tasking

Customer service

Microsoft Office

Team collaboration

Problem solving

Education

High school diploma or equivalent

Tools

SAGE 300 CRE

Job description

About Us:

PowerComm Solutions is a full-service electronic systems consulting, engineering, contracting and integration firm, specializing in low voltage systems and services. Our primary focus is Commercial Communication, Fire, and Security systems. PowerComm has been serving its many clients for over 25 years. We offer a competitive salary and benefit package including comprehensive medical and retirement plans.

Overview

We are seeking a highly organized and proactive individual to support our operations team in our Reno, NV office. This role is ideal for someone who thrives in a fast-paced environment and enjoys coordinating moving parts across multiple teams.

This position plays a key role in keeping service and project workflows organized, on track, and moving efficiently. You will work closely with field teams and internal stakeholders to support scheduling, job setup, documentation, and ongoing coordination across service and project activities.

Positions Responsibilities

• Act as a central point of coordination for service and project-related activities


• Help ensure work is properly scheduled, documented, and progressing as expected


• Monitor job and service activity to maintain visibility on status, timelines, and next steps


• Support prioritization of incoming requests and help route work appropriately


• Assist with scheduling coordination and technician support


• Track service tickets, inspections, and maintenance activities to ensure completion


• Provide updates on job status and assist with customer communication as needed


• Help ensure service documentation is accurate, complete, and submitted on time


• Assist with new job setup and ensure all required information is entered and organized


• Maintain job folders, project documentation, and internal tracking tools


• Support early-stage project coordination including permits, inspections, and compliance requirements


• Assist in keeping project-related information current and accessible for the team


• Maintain organized records across service and project work


• Assist with preparation of quotes, work orders, and follow-ups


• Support closeout documentation, inspections, and audit requirements


• Help identify missing information or gaps and follow through to resolution


• Coordinate with vendors on materials, documentation, and order status


• Assist in tracking materials to support job readiness and execution


• Provide administrative support to operations and field teams


• Answer phones and assist with customer inquiries


• Perform other duties as assigned

Position Requirements:

Candidate must have proven experience in several of the following disciplines:

• High school diploma or equivalent


• 1–3 years of administrative, coordination, or operations support experience


• Strong organizational and multitasking abilities


• Ability to keep multiple workflows moving simultaneously


• Strong communication and customer service skills


• Proficiency in Microsoft Office (Word, Excel, Outlook)


• Ability to work effectively in a fast-paced, team-oriented environment


• Professional and approachable demeanor


• Experience in construction, low voltage, or service-based industries


• Familiarity with scheduling, dispatching, or coordinating field teams


• Exposure to job tracking, work order systems, or project documentation


• Experience with inspection or compliance-related processes


• SAGE 300 CRE experience a plus


• Must clear a background/credit check, drug test, and have a valid driver’s license and driving record that meets Company requirements.

Benefits:

• 401(k)


• 401(k) matching


• Dental insurance


• Employee assistance program


• Employee discount


• Flexible spending account


• Health insurance


• Life insurance


• Paid time off


• Vision insurance

Schedule:

• 8 hour shift


• Day shift


• Monday to Friday