Operations Support Coordinator /CSR

CFS; Bakersfield (CA); On-site; USD 28,000 - 32,000; Full time

Job summary

CFS in Bakersfield, CA is seeking an Operations Support Coordinator/CSR to join our onsite team. You will handle customer inquiries, coordinate with internal teams, and track service requests to ensure timely resolution, while maintaining accurate records and providing essential admin support.

The role offers exposure to multiple departments, daily problem-solving, and opportunities for advancement within operations, customer service, or office administration. Onsite in Bakersfield.

Qualifications

• Previous experience in customer service, operations support, or an administrative role preferred.
• Strong computer and data entry skills.
• Experience handling customer inquiries and service-related issues.
• Ability to manage multiple priorities in a fast-paced environment.
• High school diploma or equivalent.

Responsibilities

• Serve as a primary point of contact for customer inquiries and service-related concerns.
• Coordinate with internal teams to address and resolve operational issues.
• Track service requests and ensure timely follow-up and completion.
• Maintain accurate customer and service records within company systems.
• Provide administrative and operational support to ensure efficient day-to-day operations.

Skills

Customer service

Data entry

Multi-tasking

Administrative support

Computer literacy

Education

High school diploma

Job description

• Join a stable, service-driven organization where your work directly impacts customer satisfaction
• Enjoy a variety of responsibilities that blend customer support and operational coordination
• Work closely with multiple departments and gain visibility across the business
• Build valuable experience in issue resolution, service coordination, and administrative support
• Play a key role in ensuring customers receive timely and effective service
• Develop skills that can lead to advancement within operations, customer service, or office administration
• Be part of a collaborative team environment with daily interaction and problem-solving opportunities

Operations Support Coordinator/ CSR

Salary: $20-$23/hour

Location: Bakersfield, CA (Onsite)

Why This Opportunity Stands Out

• Join a stable, service-driven organization where your work directly impacts customer satisfaction
• Enjoy a variety of responsibilities that blend customer support and operational coordination
• Work closely with multiple departments and gain visibility across the business
• Build valuable experience in issue resolution, service coordination, and administrative support
• Play a key role in ensuring customers receive timely and effective service
• Develop skills that can lead to advancement within operations, customer service, or office administration
• Be part of a collaborative team environment with daily interaction and problem-solving opportunities

Key Responsibilities For The Operations Support Coordinator

• Serve as a primary point of contact for customer inquiries and service-related concerns
• Coordinate with internal teams to address and resolve operational issues
• Track service requests and ensure timely follow-up and completion
• Maintain accurate customer and service records within company systems
• Provide administrative and operational support to ensure efficient day-to-day operations

Qualifications For The Operations Support Coordinator

• Previous experience in customer service, operations support, or an administrative role preferred
• Strong computer and data entry skills
• Experience handling customer inquiries and service-related issues
• Ability to manage multiple priorities in a fast-paced environment
• High school diploma or equivalent required

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