Operations Support Coordinator

FirstService Residential; Town of Florida (NY); On-site; USD 42,000 - 54,000; Full time

Job summary

FirstService Residential is seeking a capable administrative support professional to assist the Operations Manager and property management team in a fast-paced office environment. You will handle calls, greet visitors, manage mail, and coordinate supplies while maintaining a professional office presence.

The ideal candidate has strong Microsoft Office skills, excellent written and verbal communication, and a customer-oriented approach, with at least two years of administrative experience.

Qualifications

• Minimum of two (2) years general administrative experience.
• Effective written and communication skills.
• Strong customer service skills.
• Interpersonal skills.
• Strong attention to detail.
• Proficiency in Microsoft applications.
• Ability to multi-task.

Responsibilities

• Receive and direct incoming calls for the St. Petersburg Regional Office.
• Greet visitors and clients upon their arrival.
• Receive, sort, and distribute all incoming mail daily.
• Process all outgoing mail daily.
• Process all incoming packages and prepare outgoing packages, including weekly courier deliveries.
• Maintain record of all outgoing and incoming courier packages.
• Scanning and upload of various documents.
• Order office supplies.
• Order associate supplies including business cards, name tags, uniforms and ID badges.
• Maintain professional appearance in all office common areas including, but not limited to reception area, conference rooms, copier and postage workstations, hallways, and breakroom.
• Build and maintain working relationship with office and field associates.
• Support Operations Manager in maintaining all office operations and assisting with the following: Preparation of all meetings and events.
• Working with IT to coordinate updates, upgrades, repairs, etc.
• Coordinating office repairs and maintenance.
• Compliance tracking.
• Property transitions.

Skills

Customer service

Interpersonal skills

Attention to detail

Multi-tasking

Written communication

Time management

Tools

Microsoft Office

Email & mail handling

Job description

FirstService Residential is seeking a capable administrative support professional to assist the Operations Manager and property management team in a fast-paced office environment. You will handle calls, greet visitors, manage mail, and coordinate supplies while maintaining a professional office presence.

The ideal candidate has strong Microsoft Office skills, excellent written and verbal communication, and a customer-oriented approach, with at least two years of administrative experience.