Operations Support Associate

Casella Waste Systems, Inc.; Scarborough (ME); On-site; USD 33,000 - 40,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life & Disability Insurance

Maternity & Parental Leave

Flexible Spending Accounts

Discounted Stock Program

401K

Employee Awards

Employee Assistance Plan

Wellness Incentive

Tuition Assistance

Career Pathways

Job summary

Casella Waste Systems, Inc. is seeking an Operations Support Associate to provide administrative support to the operations team in Scarborough, ME.

The role tracks route productivity, maintains safety paperwork, and backs up dispatch, ensuring timely handling of mail, payments, and supplies. The candidate should have a high school diploma or GED, strong teamwork, excellent communication, and proficiency with MS Office applications including Outlook.

Qualifications

• High school diploma or GED required.
• Ability to work collaboratively in a team.
• Excellent listening and communication skills; detail oriented; proficient in MS Office.

Responsibilities

• Provide administrative support to the operations department.
• Track and report route productivity.
• Back-up dispatching and handle safety documents and supplies.
• Assist onboarding and processing payments.
• Coordinate with drivers, customers, and staff.
• Support training and company programs.

Skills

Teamwork

Attention to detail

Communication

MS Office

Education

High school diploma or GED

Tools

Microsoft Office

Outlook

Job description

Position Summary

The Operations Support Associate will be responsible for providing administrative support to the operations department, tracks and reports on route productivity, provides back-up to dispatching, maintaining safety documentation and supplies.

Hiring Range: $24.00 - $29.00 per hour

Key Responsibilities

• Files and maintains office information and ensures adequate supply of critical office and safety supplies.
• Compiles safety records and ensures paperwork and data is continuously up to date.
• Manages daily workflows including outgoing and incoming mail in a timely manner.
• Communicates effectively with drivers, customers, and staff.
• Assists in the onboarding processes of new staff to ensure all necessary paperwork is properly completed.
• Assists with the processing of payments and other financial tasks
• Provides occasional coverage of dispatch operations when there is a shortage of personnel.
• Participates in training and other learning opportunities to expand knowledge of the company, products, sales, and services and performs any other duties needed to help drive our vision, fulfill our mission, and/or abide by our core values.

Education, Experience & Qualifications

The successful candidate will have a high school diploma or GED and be legally eligible to work in the US. A demonstrated ability to work as part of a team in a collaborative environment is desired. Great relationship management skills, high attention to detail, excellent listening and communication skills and proficiency with Microsoft Office applications, including Outlook are required.

Attributes

Organized, team-oriented individual who is resourceful, detail-oriented, adaptable, and results-oriented with the ability to see the larger picture while focusing on detailed information.

Benefits

• Medical
• Dental
• Vision
• Life & Disability Insurance
• Maternity & Parental Leave
• Flexible Spending Accounts
• Discounted Stock Program
• 401K
• Employee Awards
• Employee Assistance Plan
• Wellness Incentive
• Tuition Assistance
• Career Pathways
• and More.