Operations Support Associate- Municipal

Casella Waste Systems, Inc.; Quakertown (Bucks County); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Maternity & Parental Leave

401K

Employee Assistance Plan

Wellness Incentive

Tuition Assistance

Career Pathways

Job summary

Casella Waste Systems, Inc. is seeking an Operations Support Associate to provide administrative support to the operations department and maintain safety documentation and supplies.

The role involves coordinating office tasks, handling mail, assisting with onboarding, and supporting payments and dispatch coverage as needed. Strong communication and teamwork are essential.

Qualifications

• High school diploma or GED and legal right to work in the US.
• Demonstrated ability to work as part of a team.
• Strong relationship management, attention to detail, and communication skills; proficient with Microsoft Office including Outlook.

Responsibilities

• Files and maintains office information; ensures supplies for office and safety.
• Compiles safety records and keeps paperwork/data up to date.
• Manages daily workflows including outgoing/incoming mail promptly.
• Communicates effectively with drivers, customers, and staff.
• Assists onboarding of new staff; ensures proper paperwork completion.
• Assists with processing payments and other financial tasks.
• Provides coverage of dispatch operations when staffing is short.
• Participates in training and learns about company, products, sales, and services; supports core values.

Skills

Teamwork

Attention to detail

Communication skills

Adaptability

Education

High school diploma or GED

Tools

Microsoft Office

Outlook

Job description

Position Summary

The Operations Support Associate will be responsible for providing administrative support to the operations department and maintaining safety documentation and supplies.

Key Responsibilities

• Files and maintains office information and ensures adequate supply of critical office and safety supplies.
• Compiles safety records and ensures paperwork and data is continuously up to date.
• Manages daily workflows including outgoing and incoming mail in a timely manner.
• Communicates effectively with drivers, customers, and staff.
• Assists in the onboarding processes of new staff to ensure all necessary paperwork is properly completed.
• Assists with the processing of payments and other financial tasks
• Provides occasional coverage of dispatch operations when there is a shortage of personnel.
• Participates in training and other learning opportunities to expand knowledge of the company, products, sales, and services and performs any other duties needed to help drive our vision, fulfill our mission, and/or abide by our core values.

Education, Experience & Qualifications

The successful candidate will have a high school diploma or GED and be legally eligible to work in the US. A demonstrated ability to work as part of a team in a collaborative environment is desired. Great relationship management skills, high attention to detail, excellent listening and communication skills and proficiency with Microsoft Office applications, including Outlook are required.

Attributes

Organized, team-oriented individual who is resourceful, detail-oriented, adaptable, and results-oriented with the ability to see the larger picture while focusing on detailed information.

Benefits

Medical, Dental, Vision, Life & Disability Insurance, Maternity & Parental Leave, Flexible Spending Accounts, Discounted Stock Program, 401K, Employee Awards, Employee Assistance Plan, Wellness Incentive, Tuition Assistance, Career Pathways, and More.