Operations Support Associate

UGI Utilities, Inc.; Oxford (PA); On-site; USD 42,000 - 64,000; Full time

Job summary

UGI Utilities, Inc. is seeking an Operations IT support professional to assist in the administration and use of information technology systems, and to help the Operations Department utilize resources effectively.

You will handle customer issues, respond to emails, maintain service and customer records, and provide field record support using SAP, ESRI, MIRATA, ARCGISPRO and Documentum. A High School Diploma and 1+ years of experience are preferred; proficiency with Outlook, Excel, and Word is

Qualifications

• High School Diploma or Equivalent.
• 1+ years of experience, preferred.

Responsibilities

• Provide support and audit daily work for the Operations group.
• Handle customer issues and respond to emails.
• Maintain, update, and process service and customer records using SAP, ESRI, MIRATA, ARCGISPRO, Documentum.
• Provide field record support.
• Provide clerical support for input of purchase requisitions and daily rosters.
• Provide administrative and backup support in all other areas of Operations.
• Perform daily time keeping data entry and maintain timesheets for SOX requirements.

Skills

Excellent communication

Organization & time management

Customer support mindset

Attention to detail

Education

High School Diploma

Tools

SAP

ESRI

MIRATA

ARCGISPRO

Documentum

Job description

UGI Utilities, Inc. is seeking an Operations IT support professional to assist in the administration and use of information technology systems, and to help the Operations Department utilize resources effectively.

You will handle customer issues, respond to emails, maintain service and customer records, and provide field record support using SAP, ESRI, MIRATA, ARCGISPRO and Documentum. A High School Diploma and 1+ years of experience are preferred; proficiency with Outlook, Excel, and Word is