Sales Coordinator I

UGI Utilities, Inc.; Wilkes-Barre (Luzerne County); On-site; USD 42,000 - 52,000; Full time

Job summary

UGI Utilities, Inc. in Wilkes-Barre, PA is seeking a Sales Coordinator to support the Field and ISG Sales teams. You will coordinate new construction service installation orders and scheduling to ensure timely service delivery.

The role is on-site four days a week with one remote day; an associate degree is preferred, with experience in office environments and proficiency in SAP, DOJM, Fieldbook, ESRI, and Microsoft Office.

Qualifications

• Associate degree or greater preferred, but not necessary.
• Experience in an office environment with the ability to work with the public on a daily basis.

Responsibilities

• Input all necessary data in SAP, DOJM, Design Manager and Fieldbook systems. Ensure all necessary paperwork is processed so the customers receive service in a timely manner and reports are kept up to date.
• Take incoming calls from builders and contractors and direct as needed. Communicate with builders to schedule service installations and set up new accounts.
• Assist area sales with customer contact as it pertains to customer follow up, canvassing, direct mail & telemarketing. Respond to customer complaints and other customer issues.

Skills

Communication

Interpersonal skills

Organizational skills

Education

Associate degree

1+ years experience

Tools

SAP

DOJM

Fieldbook

ESRI

Microsoft Office

Job description

Requisition Number: 30131 At UGI Utilities, Inc. we believe in providing a superior range of energy products and services to our customers in a safe, affordable manner. As our energy needs evolve, UGI will be there providing safe and reliable service that brings warmth and comfort to our 750,000 customers in 45 counties in Pennsylvania and 1 county in Maryland.

We strive to reflect the communities we serve by attracting and retaining top talent, while maintaining a diverse workforce that embraces our culture of safety, service, and integrity. As an employee of UGI Utilities, you can expect a competitive total compensation plan and comprehensive benefits. Employees work in a collaborative environment, have upward mobility opportunities, and the ability to enjoy a true work life balance.

To learn more about UGI\'s workplace culture, sustainability efforts, and commitment to inclusivity, we invite you to visit our UGI Corporate sustainability page .

Apply to UGI Utilities today to share in our mission and support countless neighbors, friends, and families in providing best-in-class products and services!

Job Summary

The Sales Coordinator will provide administrative support for the Field and ISG Sales groups in Wilkes-Barre, PA. Coordinate new construction service installation orders and scheduling.

• This position is on-site 4 days a week in the office in Wilkes-Barre, PA and one day remote. Ideal candidates can live in the following areas: Wilkes-Barre, Archbald, Hazleton, Carbondale, Clarks Summit, Mountain Top

Duties and Responsibilities

• Input all necessary data in SAP, DOJM, Design Manager and Fieldbook systems. Ensure all necessary paperwork is processed so the customers receive service in a timely manner and reports are kept up to date. Provide the necessary support for ISG and Field Sales.
• Take incoming calls from builders and contractors and direct as needed. Communicate with builders to schedule service installations and set up new accounts.
• Assist area sales with customer contact as it pertains to customer follow up, canvassing, direct mail & telemarketing. Respond to customer complaints and other customer issues.

Knowledge, Skills And Abilities

• Associate degree or greater preferred, but not necessary. Experience in an office environment with the ability to work with the public on a daily basis.
• Proficiency working with DOJM, SAP, Fieldbook, ESRI, and Microsoft Office along with any other relevant systems is preferred.
• Must have strong communication (both written and oral), and interpersonal skills. Must be able to speak clearly and concisely to potential customers.
• Must be well organized and reliable.

Education and Experience

• Associate degree, preferred
• 1+ years of experience, preferred

UGI Utilities, Inc is an Equal Opportunity Employer. The Company does not discriminate on the basis of race, color, sex, national origin, disability, age, gender identity, sexual orientation, veteran status, or any other legally protected class in its practices.

Successful applicants shall be required to pass a pre-employment drug screen as a condition of employment, and if hired, shall be subject to substance abuse testing in accordance with UGI policies.

As a federal contractor that engages in safety-sensitive work, UGI cannot permit employees in certain positions to use medical marijuana, even if prescribed by an authorized physician. Similarly, applicants for such positions who are actively using medical marijuana may be denied hire on that basis.