Sales Coordinator I

UGI Corporation; Wilkes-Barre (Luzerne County); Hybrid; USD 42,000 - 54,000; Full time

Job summary

UGI Utilities, Inc. is seeking a Sales Coordinator to provide administrative support for the Field and ISG Sales groups in Wilkes-Barre, PA. You will coordinate new construction service installation orders and scheduling.

Responsibilities include data entry in SAP, DOJM, Design Manager, and Fieldbook, coordinating with builders and contractors, and assisting area sales with customer contact and follow-up. On-site four days a week with one remote day.

Qualifications

• Associate degree or higher preferred, but not necessary.
• Experience in an office environment with the public daily is a plus.
• Proficiency with DOJM, SAP, Fieldbook, ESRI and Microsoft Office is preferred.

Responsibilities

• Input all necessary data in SAP, DOJM, Design Manager and Fieldbook systems.
• Coordinate new construction service installation orders and scheduling.
• Provide support for ISG and Field Sales and assist with customer follow up.

Skills

Strong communication

Organized

Customer service

Education

Associate degree or higher

Tools

SAP

DOJM

Fieldbook

ESRI

Microsoft Office

Job description

At UGI Utilities, Inc. we believe in providing a superior range of energy products and services to our customers in a safe, affordable manner. As our energy needs evolve, UGI will be there providing safe and reliable service that brings warmth and comfort to our 750,000 customers in 45 counties in Pennsylvania and 1 county in Maryland.

We strive to reflect the communities we serve by attracting and retaining top talent, while maintaining a diverse workforce that embraces our culture of safety, service, and integrity.

• As an employee of UGI Utilities, you can expect a competitive total compensation plan and comprehensive benefits.
• Employees work in a collaborative environment, have upward mobility opportunities, and the ability to enjoy a true work life balance.

*This position is on‑site 4 days a week in the office in Wilkes‑Barre, PA and one day remote. Ideal candidates can live in the following areas: Wilkes‑Barre, Archbald, Hazleton, Carbondale, Clarks Summit, Mountain Top

Job Summary

The Sales Coordinator will provide administrative support for the Field and ISG Sales groups in Wilkes-Barre, PA. Coordinate new construction service installation orders and scheduling.

Duties and Responsibilities

• Input all necessary data in SAP, DOJM, Design Manager and Fieldbook systems. Ensure all necessary paperwork is processed so the customers receive service in a timely manner and reports are kept up to date. Provide the necessary support for ISG and Field Sales.
• Take incoming calls from builders and contractors and direct as needed. Communicate with builders to schedule service installations and set up new accounts.
• Assist area sales with customer contact as it pertains to customer follow up, canvassing, direct mail & telemarketing. Respond to customer complaints and other customer issues.

Knowledge, Skills and Abilities

• Associate degree or greater preferred, but not necessary. Experience in an office environment with the ability to work with the public on a daily basis.
• Proficiency working with DOJM, SAP, Fieldbook, ESRI, and Microsoft Office along with any other relevant systems is preferred.
• Must have strong communication (both written and oral), and interpersonal skills. Must be able to speak clearly and concisely to potential customers.
• Must be well organized and reliable.

Education and Experience

• 1+ years of experience, preferred

UGI Utilities, Inc is an Equal Opportunity Employer. The Company does not discriminate on the basis of race, color, sex, national origin, disability, age, gender identity, sexual orientation, veteran status, or any other legally protected class in its practices.

Successful applicants shall be required to pass a pre-employment drug screen as a condition of employment, and if hired, shall be subject to substance abuse testing in accordance with UGI policies.

As a federal contractor that engages in safety-sensitive work, UGI cannot permit employees in certain positions to use medical marijuana, even if prescribed by an authorized physician. Similarly, applicants for such positions who are actively using medical marijuana may be denied hire on that basis.

Nearest Major Market: Scranton
Nearest Secondary Market: Wilkes Barre