Operations Support

APM Terminals; Portland (OR); On-site; USD 40,000 - 55,000; Full time

Job summary

Maersk in Portland, OR is seeking an Operations Support Associate to provide administrative support for multi-shift terminal operations. You will verify inbound/outbound documentation, track freight, and prepare shipment paperwork using Windows-based systems.

Responsibilities include coordinating documentation for incoming freight, building outbound manifests, and supporting yard operations and customer service with data entry and inventory accuracy, in a fast-paced environment.

Qualifications

• High school diploma preferred; 1 year experience in Supply Chain or Logistics.
• Independent, detail‑oriented with ability to meet deadlines in a fast-paced environment.
• Proficient in MS Office.
• Flexible to work nights, holidays, and weekends.
• Strong written and verbal communication.

Responsibilities

• Verifies accuracy of inbound and outbound documentation.
• Tracks incoming containers and supports issue resolution.
• Prepares document packages for shipments using Windows-based shipping systems.
• Coordinates documentation for incoming freight to ensure swift cargo movement.
• Builds outbound manifests and prepares paperwork for shipments.
• Supports yard department with gate activities and equipment reconciliation reporting.
• Supports Customer Service with data entry and system updates.

Skills

MS Office

Communication skills

Self-starter

Time management

Attention to detail

Education

High school diploma or equivalent

Bachelor's degree (preferred)

Tools

Windows-based shipping systems

Job description

Operations Support Associate

Purpose/Summary: The Operations Support Associate is responsible for providing administrative support to multi-shift terminal operations. This position is a point of contact for processing and verifying shipment documentation, tracking incoming freight and preparing packages for shipments. Primary role is to support the shipment of inbound and outbound freight, and execution of workplan, including all functions from freight move in yard to outbound.

Key Responsibilities

• Verifies accuracy of inbound and outbound documentation.
• Tracks incoming containers and provides support to resolve issues as necessary.
• Prepares document packages for shipments using windows-based shipping systems.
• Coordinates documentation for incoming freight to ensure swift movement of cargo.
• Builds outbound manifests and prepares paperwork for shipments.
• Solves any issues that impact inventory accuracy.
• Supports Yard department with gate activities, equipment reconciliation reporting and equipment management as needed.
• Supports Customer Service department with systematic data entry posting production systemically.
• Receipt confirmation in system – (triggers financial action for some customers).
• In Fulfillment operations, responsible for all fulfillment functions – wave production… etc.

Qualifications

• High school diploma preferred.
• At least 1 year experience in Supply Chain or Logistics.
• Self-starter attitude and ability to work independently performing well with time-sensitive tasks.
• Organized and able to stay focused on details while meeting customer expectations in a fast-paced environment.
• Good working knowledge of MS Office products.
• High school degree/equivalent and/or college degree.
• Strong written and verbal communication skills.
• Flexibility to work nights, holidays, and weekends.

Equal Opportunity Employer

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. We are happy to support your need for any adjustments during the application and hiring process.