Operations Support

Maersk; Indianapolis (IN); On-site; USD 30,307 - 34,440; Full time

Benefits offered by this job

Medical

Dental

Vision

401k + Company Match

Employee Assistance Program

Paid Time Off

Flexible Work Schedules

Job summary

Maersk in Indianapolis is seeking an Operations Coordinator to assist with daily planning and manage return shipments in logistics. Key responsibilities include coordinating shipments, reviewing reports, and liaising with corporate personnel.

The ideal candidate has 1+ years in transportation routing and customer service, with excellent organizational and multitasking skills. The role offers a salary of $22-$25 per hour along with benefits such as medical, dental, vision, and 401k matching.

Qualifications

• 1+ years transportation routing/dispatching in logistics.
• 1+ years of customer service experience.

Responsibilities

• Coordinate and process all return shipments on a daily basis.
• Review and work daily return report and POD on dock report.
• Organize return area for shipment identification.
• Prioritize shipments for loading to maximize trailer capacity.
• Coordinate trailer drops and recoveries with Pilot Hub Operations.
• Help with customer service issues as they arise.

Skills

Detail oriented

Excellent computer and communication skills

Able to multitask in a high-paced environment

Strong verbal and technical written communication

Highly organized and detail-oriented

Proficient in Microsoft Office Suite

Able to type 35+ wpm minimum

Excellent time management

Technology adaptability

Interpersonal skills

Friendly and approachable personality

Job description

JOB SUMMARY

The operations coordinator is responsible for assisting the manager with daily planning and monitoring the overall operations of delivery and return orders. Work closely with warehouse staff and provide direction for pulling returns from warehouse locations.

ESSENTIAL FUNCTIONS

• Coordinate and process all return shipments on a daily basis
• Review and work daily return report and POD on dock report
• Organize return area so that every shipment can be identified
• Prioritize shipments for loading in order to maximize trailer capacity
• Coordinate trailer drops and recoveries with Pilot Hub Operations
• Liaise with relevant corporate personnel at all levels
• Help with customer service issues as they arise
• Other duties as requested

SKILLS/COMPETENCIES

• Detail oriented
• Excellent computer and communication skills
• Able to multitask in a high‑paced environment
• Strong verbal and technical written communication
• Highly organized and detail-oriented
• Proficient in Microsoft Office Suite
• Able to type 35+ wpm minimum
• Comfortable multitasking and prioritizing tasks without guidance
• Excellent time management
• Ability to work under pressure
• Technology adaptability
• Interpersonal skills
• Friendly and approachable personality

EXPERIENCE

• 1+ years transportation routing/dispatching in logistics
• 1+ years of customer service experience

PHYSICAL REQUIREMENTS

This is a clerical administrative position in a professional office setting. The employee is frequently required to sit. Occasionally stand, walk, use hands, stoop, bend and reach. Extensive use of a phone and a PC is required.

WORK ENVIRONMENT & ADDITIONAL REQUIREMENTS

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. Individuals may perform other duties as assigned, including work in other areas to cover absences or relief to equalize peak work periods or otherwise balance the workload.

BENEFITS

• Medical
• Dental
• Vision
• 401k + Company Match
• Employee Assistance Program
• Paid Time Off
• Flexible Work Schedules (when possible)

PAY RANGE

$22-$25 per hour

EEO STATEMENT

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

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