Operations Supervisor - Visa Ops & Leadership

DTS; Portsmouth (NH); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Tuition reimbursement program

Quarterly performance bonus up to $1,?

401(k) and health, dental, vision

Employee Assistance Plan

Paid training

Paid time off

Job summary

LDRM is seeking an Operations Supervisor to oversee visa operations support and staff performance near Portsmouth, NH. The role emphasizes leadership, training, and ensuring quality across the function within a security-cleared environment.

You will work within a joint venture that supports federal projects, with a focus on timely deliverables, staff development, and adherence to SOPs and security requirements.

Qualifications

• Strong written and verbal command of the English language.
• Strong administrative and organizational skills.
• Basic Computer Skills.
• Excellent interpersonal and communication skills.
• Demonstrate a professional work ethic.
• Ability to work independently and collaboratively.
• Analytical skills and attention to detail.

Responsibilities

• Supervises, directs, trains and assists staff in performing applicable support functions as it relates to the particular function assigned.
• Supervises employees and the day-to-day operations ensuring that work performed in his/her functional area is performed to optimum quality standards and provides procedures and retraining to employees as needed.
• Uses independent judgement to assign work to employees based on site needs to meet production or quality requirements (objectives/goals).
• Assists Operations Managers and Assistant Operations Managers to ensure timely delivery of all deliverables as they relate to their functional area.
• Tracks progress of all activities in his/her functional area and may make adjustments to achieve objectives and reports the status to the Unit Manager or Assistant Operations Manager as appropriate.
• Manages the progressive discipline process within area of responsibility and makes recommendations for promotions and terminations.
• Initiates performance reviews for employees within area of responsibility.
• May interview and assess applicants and make recommendations for employee selection.
• Trains new employees and conducts refresher training for current employees.
• Ensures that the Standard Operating Procedures for his/her area of responsibility are used, understood and kept up-to-date.

Skills

English Proficiency

Administrative Skills

Organizational Skills

Communication

Independence

Analytical Skills

Education

Associate's Degree

Job description

LDRM is seeking an Operations Supervisor to oversee visa operations support and staff performance near Portsmouth, NH. The role emphasizes leadership, training, and ensuring quality across the function within a security-cleared environment.

You will work within a joint venture that supports federal projects, with a focus on timely deliverables, staff development, and adherence to SOPs and security requirements.