Business Analyst - DAYS

Akima; Portsmouth (NH); On-site; USD 60,000 - 80,000; Full time

Job summary

Akima is seeking a Business Analyst in Portsmouth, NH to analyze operations, assess current practices, and design improvements aligned with State Department requirements. You will prepare technical reports, summarize trends, and support program objectives in a government-focused environment.

This role emphasizes data-driven analysis, collaboration with stakeholders, and adherence to regulatory standards, with onsite work at the National Visa Center as required by policy.

Qualifications

• Bachelor’s degree or three (3) or more years of hands-on experience performing administrative, analytical, and project management functions.

Responsibilities

• Lead change management projects and continuous improvement exercises in support of our government customer and the program’s mission
• Provide advice, assistance, guidance, research, and technical support in support of our government customer and program’s mission
• Work independently or collaboratively. Collect and analyze data and evaluation activities, presenting research findings in report form.
• Work closely with various stakeholders, internally and externally, and communicate complicated requirements
• Review and edit written documents generated by others and communicate/work cooperatively with others
• Perform various administrative tasks as required, including creating written summaries and reports and maintaining meticulous logs and records
• Comply with all appropriate legal and regulatory requirements when reporting to the requesting organization while relating all facts accurately with a high‑quality standard

Skills

Analytical thinking

Administrative experience

Project management

Written communication

Interpersonal skills

Attention to detail

Team collaboration

Education

Bachelor’s degree / 3+ years experience

Tools

Power Automate

AutoHotKey

Job description

LDRM is looking for a Business Analyst to work in Portsmouth, NH. To join our team of outstanding professionals, apply today!

As our Business Analyst, you are responsible for analyzing business operations requirements. You will assess our current practices, collect information, and analyze industry trends to determine program objectives. You will design new projects and programs by analyzing State Department requirements and make recommendations to improve current systems. You will prepare technical reports, summarize information and trends, and perform other duties as assigned.

Work Location

In accordance with a U.S. State Department memo dated February 14, 2025, all employees are now required to work onsite at the National Visa Center.

Responsibilities

• Lead change management projects and continuous improvement exercises in support of our government customer and the program’s mission
• Provide advice, assistance, guidance, research, and technical support in support of our government customer and program’s mission
• Work independently or collaboratively. Collect and analyze data and evaluation activities, presenting research findings in report form. May include, but not be limited to, analyzing complex problems, monitoring tasks and schedules
• Work closely with various stakeholders, internally and externally, and communicate complicated requirements
• Review and edit written documents generated by others and communicate/work cooperatively with others
• Perform various administrative tasks as required, including creating written summaries and reports and maintaining meticulous logs and records
• Comply with all appropriate legal and regulatory requirements when reporting to the requesting organization while relating all facts accurately with a high‑quality standard

Qualifications

• Bachelor’s degree, or three (3) or more years of hands‑on experience performing administrative, analytical, and project management functions
• U.S. citizenship able to obtain a Secret clearance
• An extraordinary level of attention to detail
• Microsoft Office and Google Chrome proficiency
• Must demonstrate ability, tenacity, and patience to follow detailed procedures
• Always display a professional demeanor, regardless of the circumstance
• Must demonstrate written communication skills sufficient to explain actions taken and how recommendations were derived
• Demonstrate written and oral communication and interpersonal skills to work within a team environment
• Ability to evaluate incoming reports and information
• Ability to identify relevant data sources to clarify or corroborate investigative or operational intelligence community initiatives
• Ability to access information, analyze and interpret information from a variety of classified and open‑source databases
• Ability to evaluate information using good judgment and decision making
• Experience with Power Automate, AutoHotKey, and/or other robotic process automation (RPA) applications preferred

You must also successfully complete a comprehensive 7‑year criminal and credit history background check as part of the hiring process.

Physical Requirements

• While performing the duties of this job, the employee is occasionally required to stand, walk, sit, use hands and fingers to handle, or feel objects, tools or controls; use fingers and hands to type or write; reach with hands and arms; talk or hear; taste or smell. Specific vision abilities are required by the job.

Work Environment

• You will primarily work in an office environment but may be required to work in other work environments as well.

Benefits

• You get your nights and weekends free
• You can have a career here - we LOVE to promote from within
• 401(k) with company contribution, health, dental and vision plans, and more
• Tuition reimbursement program
• An Employee Assistance Plan that’s ready when you need it
• Paid time off and paid holidays