Operations Supervisor: Lead Frontline Teams & Service

Vaco Recruiter Services; Robinson Township (Allegheny County); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Discretionary bonuses

Medical benefits

401(k)

Job summary

Vaco Recruiter Services in the United States is seeking an Operations Supervisor to oversee daily operations, coordinate staffing, and coach frontline teams to improve efficiency and customer service. This onsite, full-time role emphasizes hands-on leadership and solving problems in a fast-paced environment.

Responsibilities include scheduling, performance monitoring, safety and policy compliance, and collaborating on hiring forecasts.

Qualifications

• 2+ years of leadership experience in operations or related fields.
• Strong communication, organizational, and problem-solving skills.
• Ability to lead in a fast-paced, customer-focused environment.
• Valid driver's license required.
• Bachelor's degree preferred but not required.

Responsibilities

• Support daily operations, scheduling, staffing, and workflow coordination.
• Coach, train, and develop employees while fostering a positive team culture.
• Monitor operational performance and identify opportunities for improvement.
• Ensure compliance with safety standards and company policies.
• Resolve customer concerns and support a high-quality service experience.
• Assist with hiring, forecasting, and achieving business goals.

Skills

Leadership

Communication

Problem-solving

Driver's license

Education

Bachelor's degree (preferred)

Job description

Vaco Recruiter Services in the United States is seeking an Operations Supervisor to oversee daily operations, coordinate staffing, and coach frontline teams to improve efficiency and customer service. This onsite, full-time role emphasizes hands-on leadership and solving problems in a fast-paced environment.

Responsibilities include scheduling, performance monitoring, safety and policy compliance, and collaborating on hiring forecasts.