Operations Supervisor-The Mall at Bay Plaza

Victoria's Secret; New York (NY); On-site; USD 56,000 - 72,000; Full time

Job summary

Victoria’s Secret & Co is seeking an Operations Supervisor to drive store readiness and execute daily operations. This values-based leader reports to the Store Manager or Assistant Store Manager and ensures shipment processing, replenishment, and stock organization are performed to maintain inventory accuracy.

The role emphasizes cleanliness, safety, and compliance while coaching associates and collaborating with cross-functional partners to deliver a consistent customer experience.

Job description

Description

A Victoria’s Secret & Co Operations Supervisor is a values-based leader who supports operational execution and store readiness. This role reports to the Store Manager or Assistant Store Manager, as assigned.

Key Responsibilities

• Executes shipment, replenishment, and stock organization
• Maintains back-of-house standards and inventory accuracy
• Supports cleanliness, safety, and compliance
• Identifies and escalates operational issues
• Scope and level of responsibility may vary based on store size and business complexity. In some locations, this role may take on broader responsibility for leading the business

Store Leadership Expectations

• Leading and demonstrating company values
• Executing the role of the Head Coach through coaching, zoning, team selling, and personal selling
• Coaching & development of associates and leaders
• Executing Daily Work Force Management actions
• Maintaining visual merchandising standards
• Collaborating with cross-functional partners to ensure seamless execution
• Leading and modeling behaviors that link to leadership competencies
• Demonstrating and leading company policy and procedures
• Additional duties as assigned