Operations Supervisor-Desert Sky Mall

Victoria's Secret & Co.; Phoenix (AZ); On-site; USD 48,000 - 64,000; Full time

Job summary

Victoria's Secret in Phoenix, AZ is seeking an Operations Supervisor who leads store operations and ensures readiness across back-of-house and sales floors.

You will oversee shipment, replenishment, inventory accuracy, and compliance while coaching associates and partnering with store leadership to drive smooth execution and exceptional customer service. This role emphasizes living company values, coaching staff, maintaining safety standards, and adapting to store size and business complexity.

Responsibilities

• Executes shipment, replenishment, and stock organization
• Maintains back-of-house standards and inventory accuracy
• Supports cleanliness, safety, and compliance
• Identifies and escalates operational issues
• Scope and level of responsibility may vary based on store size and business complexity. In some locations, this role may take on broader responsibility for leading the business

Job description

Description

A Victoria's Secret & Co Operations Supervisor is a values-based leader who supports operational execution and store readiness. This role reports to the Store Manager or Assistant Store Manager, as assigned.

Key Responsibilities

• Executes shipment, replenishment, and stock organization
• Maintains back-of-house standards and inventory accuracy
• Supports cleanliness, safety, and compliance
• Identifies and escalates operational issues
• Scope and level of responsibility may vary based on store size and business complexity. In some locations, this role may take on broader responsibility for leading the business

Store Leadership Expectations

• Leading and demonstrating company values
• Executing the role of the Head Coach through coaching, zoning, team selling, and personal selling
• Coaching & development of associates and leaders
• Executing Daily Work Force Management actions
• Maintaining visual merchandising standards
• Collaborating with cross-functional partners to ensure seamless execution
• Leading and modeling behaviors that link to leadership competencies
• Demonstrating and leading company policy and procedures
• Additional duties as assigned

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