Operations Supervisor-The Mall at Millenia

Victoria's Secret & Co.; Orlando (FL); On-site; USD 42,000 - 64,000; Full time

Job summary

Victoria's Secret & Co. is seeking an Operations Supervisor in Orlando to lead store operations and ensure readiness. This role reports to the Store Manager or Assistant Store Manager and focuses on executing shipment, replenishment, inventory management, and maintaining back-of-house standards.

As a values-based leader, you will coach associates, uphold cleanliness and safety standards, and escalate issues as needed. Responsibilities may expand with store size and business complexity.

Qualifications

• Experience leading store operations and teams in a fast-paced retail environment.
• Strong understanding of inventory control and back-of-house standards.
• Ability to coach and develop associates to improve store performance.

Responsibilities

• Executes shipment, replenishment, and stock organization
• Maintains back-of-house standards and inventory accuracy
• Supports cleanliness, safety, and compliance
• Identifies and escalates operational issues
• Scope and level of responsibility may vary based on store size and business complexity. In some locations, this role may take on broader responsibility for leading the business

Skills

Leadership

Inventory management

Store operations

Coaching

Tools

Point-of-sale systems

Job description

Description

A Victoria’s Secret & Co Operations Supervisor is a values-based leader who supports operational execution and store readiness. This role reports to the Store Manager or Assistant Store Manager, as assigned.

Key Responsibilities

• Executes shipment, replenishment, and stock organization
• Maintains back-of-house standards and inventory accuracy
• Supports cleanliness, safety, and compliance
• Identifies and escalates operational issues
• Scope and level of responsibility may vary based on store size and business complexity. In some locations, this role may take on broader responsibility for leading the business

Store Leadership Expectations

• Leading and demonstrating company values
• Executing the role of the Head Coach through coaching, zoning, team selling, and personal selling
• Coaching & development of associates and leaders
• Executing Daily Work Force Management actions
• Maintaining visual merchandising standards
• Collaborating with cross-functional partners to ensure seamless execution
• Leading and modeling behaviors that link to leadership competencies
• Demonstrating and leading company policy and procedures
• Additional duties as assigned