Operations Supervisor: Team Lead & Process Coach

060 SAKS & CO LLC; United States; On-site; USD 51,000 - 68,000; Full time

Job summary

Exemplar Luxury Group, a leading multi-brand luxury retailer in the U.S., is seeking a Supervisor, Operations to oversee associates across departments, review performance, and adjust workload to meet distribution goals.

You will recruit and hire associates, train staff, maintain productivity, and ensure safety guidelines are followed. A bachelor’s degree or 2+ years of experience is required, with pay ranging from $51,000 to $68,000 depending on location.

Qualifications

• Bachelor’s degree or 2+ years related experience.
• Experience supervising multi-department teams.
• Ability to recruit, interview and hire associates.
• Strong attention to detail and organizational skills.
• Awareness of safety guidelines and compliance.

Responsibilities

• Oversee associates across departments and coordinate workload.
• Review quality performance scores and coach as needed.
• Plan daily workflow and priorities; maintain productivity metrics.
• Coordinate with other departments to meet distribution goals.
• Maintain records of skills and training.
• Ensure safety guidelines are followed and a culture of safety exists.
• Handle administrative tasks as assigned.

Skills

Attention to detail

People management

Coaching

Training

Workflow planning

Cross-functional coordination

Communication

Organizational skills

Safety compliance

Administrative duties

Education

Bachelor's degree or 2+ years related experience

Job description

Exemplar Luxury Group, a leading multi-brand luxury retailer in the U.S., is seeking a Supervisor, Operations to oversee associates across departments, review performance, and adjust workload to meet distribution goals.

You will recruit and hire associates, train staff, maintain productivity, and ensure safety guidelines are followed. A bachelor’s degree or 2+ years of experience is required, with pay ranging from $51,000 to $68,000 depending on location.