Operations Supervisor — Luxury Retail & Team Coach

Saks Fifth Avenue; United States; On-site; USD 51,000 - 68,000; Full time

Job summary

Exemplar Luxury Group is seeking a Supervisor, Operations to oversee associates across departments, review quality scores, and coach staff. You will update department boards, assign workload, and adjust resources to meet distribution goals.

The role requires a four-year degree or equivalent experience, strong attention to detail, excellent communication and organizational skills, and the ability to multi-task while maintaining safety standards and completing administrative duties.

Qualifications

• Bachelor's degree or 2+ years related experience required.
• Attention to detail and ability to work independently.
• Experience recruiting, interviewing, and hiring associates.

Responsibilities

• Oversee associates across departments and manage workload.
• Review performance metrics and coach staff as needed.
• Plan daily workflow and coordinate cross-department flow.
• Ensure safety guidelines and administrative tasks are completed.
• Create, manage, and support recognition and communication programs.

Skills

Attention to detail

Communication

Organizational skills

Multi-tasking

Coaching

Education

Bachelor's degree or equivalent experience

Job description

Exemplar Luxury Group is seeking a Supervisor, Operations to oversee associates across departments, review quality scores, and coach staff. You will update department boards, assign workload, and adjust resources to meet distribution goals.

The role requires a four-year degree or equivalent experience, strong attention to detail, excellent communication and organizational skills, and the ability to multi-task while maintaining safety standards and completing administrative duties.