Operations Supervisor: Route & Service Excellence

Daiohs-U-S-A-Inc; Buffalo (NY); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

401(k) and company matching

Medical, Dental and Vision Insurance

Employee Assistance Program

Flexible Spending Account

Life insurance

Paid vacation and sick time

9 paid holidays

Job summary

First Choice Coffee Services is seeking an Operations Supervisor in Buffalo, NY. You’ll lead route drivers, coordinate with the Branch Manager to improve efficiency, and ensure service technicians are ready for daily calls.

You’ll also supervise warehouse pulls and end-of-day paperwork to keep operations smooth. Ideal candidates bring a high school diploma, a valid driver's license, and leadership experience.

Qualifications

• High school diploma or equivalent.
• Current and valid driver’s license.
• Route experience not necessary.
• Management experience helpful.

Responsibilities

• Ensure all Route Drivers are loaded and ready to start routes on time each morning.
• Work with Branch Manager to maximize route efficiency.
• Ensure all Service Technicians are loaded and ready to start service calls on time each morning.
• Oversee daily pulling of products and guarantee warehouse pulls are made so routes are ready for the next workday.
• Oversee proper completion of all end of day paperwork by Route Drivers and Service Technicians.
• Set clear daily equipment repair objectives for refurbishing.
• Keep overtime work by operations employees to a minimum.
• Instruct drivers, technicians, and warehouse employees in safe operation of equipment and vehicles.

Skills

Management experience

Education

High school diploma or equivalent

Job description

First Choice Coffee Services is seeking an Operations Supervisor in Buffalo, NY. You’ll lead route drivers, coordinate with the Branch Manager to improve efficiency, and ensure service technicians are ready for daily calls.

You’ll also supervise warehouse pulls and end-of-day paperwork to keep operations smooth. Ideal candidates bring a high school diploma, a valid driver's license, and leadership experience.