Operations Supervisor

Daiohs First Choice; Tampa (FL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

401(k) with company matching

Medical, Dental, and Vision Insurance

Employee Assistance Program

Flexible Spending Account

Life insurance

Paid vacation and sick time

9 paid holidays

Job summary

First Choice Coffee Services is seeking an Operations Supervisor to help us deliver reliable, on-time coffee service to businesses across the U.S. You will oversee route drivers, service technicians, and warehouse staff, ensuring routes are loaded, products rotated, and end-of-day paperwork completed.

Work with the Branch Manager to maximize route efficiency, minimize overtime, and uphold safety standards. A high school diploma and a current, valid driver’s license are required; management

Qualifications

• High school diploma or equivalent.
• Current and valid driver’s license.
• Route experience not required.
• Management experience helpful.

Responsibilities

• Ensure all route drivers are loaded and ready to start routes on time each morning, and manage product rotation and par levels.
• Work with the Branch Manager to maximize route efficiency.
• Ensure all service technicians are loaded and ready for service calls on time each morning.
• Oversee daily pulling of products and guarantee warehouse pulls are completed so routes are ready for the next workday.
• Ensure the proper completion of all end‑of‑day paperwork by route drivers and service technicians.
• Set clear daily equipment repair objectives for refurbishing.
• Minimize overtime work by operations employees.
• Instruct drivers, technicians, and warehouse employees in safe operation of equipment and vehicles, proper loading and lifting techniques, and accident reporting requirements.
• Maintain a clean and tidy warehouse and ensure all trucks are kept clean (inside and out), organized, and routinely maintained.
• Provide route relief and/or service work during vacations, extended leaves, or other absences.
• Coordinate with Customer Service to oversee daily field work and with Sales to align installs and equipment needs.
• Keep the Branch Manager informed of parts and equipment needs.
• Address employee issues promptly and escalate significant concerns to management.
• Perform additional duties as assigned by management.

Skills

Management experience

Education

High school diploma or equivalent

Job description

Overview

First Choice Coffee Services has been delivering premium office coffee experiences to businesses across the U.S. for nearly 50 years. We are looking for an Operations Supervisor to join our growing team and help us continue to fuel workplaces with excellent service and quality.

Responsibilities

• Ensure all route drivers are loaded and ready to start routes on time each morning, and manage product rotation and par levels.
• Work with the Branch Manager to maximize route efficiency.
• Ensure all service technicians are loaded and ready for service calls on time each morning.
• Oversee daily pulling of products and guarantee warehouse pulls are completed so routes are ready for the next workday.
• Ensure the proper completion of all end‑of‑day paperwork by route drivers and service technicians.
• Set clear daily equipment repair objectives for refurbishing.
• Minimize overtime work by operations employees.
• Instruct drivers, technicians, and warehouse employees in safe operation of equipment and vehicles, proper loading and lifting techniques, and accident reporting requirements.
• Maintain a clean and tidy warehouse and ensure all trucks are kept clean (inside and out), organized, and routinely maintained.
• Provide route relief and/or service work during vacations, extended leaves, or other absences.
• Coordinate with Customer Service to oversee daily field work and with Sales to align installs and equipment needs.
• Keep the Branch Manager informed of parts and equipment needs.
• Address employee issues promptly and escalate significant concerns to management.
• Perform additional duties as assigned by management.

Qualifications

• High school diploma or equivalent.
• Current and valid driver’s license.
• Route experience not required.
• Management experience helpful.

Benefits

• 401(k) with company matching.
• Medical, Dental, and Vision Insurance.
• Employee Assistance Program.
• Flexible Spending Account.
• Life insurance.
• Paid vacation and sick time.
• 9 paid holidays.

EEO Statement

Daiohs USA is committed to providing all applicants and employees equal employment opportunities when it comes to hiring, job assignments, compensation, benefits, training, and all other work-related matters. Personnel decisions at Daiohs are made without considering someone’s legally protected characteristics, such as race, color, religion, gender, gender identity or expression, pregnancy, sexual orientation, marital status, age, national origin, ancestry, citizenship, physical or mental disability, genetic information or characteristics, diagnosis or history of cancer, military or veteran status, or any other characteristic protected by applicable federal, state, or local law.