Operations Supervisor - Racing & Gaming

Churchill Downs; Luling (LA); On-site; USD 41,000 - 50,000; Full time

Job summary

Churchill Downs Incorporated in New Orleans (Fair Grounds Race Course) is seeking a supervisor to assist daily operations of an Off Track Betting Parlor with moderate revenue and a small-to-medium staff. The role includes customer relations, supervising hourly staff, and cash handling; training for video poker and pari-mutuels may be involved.

Requirements include fluent English, teamwork, the ability to work in a fast-paced environment, and basic accounting.

Qualifications

• Bachelor’s degree in business or marketing preferred.
• 1–2 years of supervisory experience or equivalent responsibility.
• Proficient in Microsoft Office Suite and basic math.

Responsibilities

• Handles customer relations and supervises hourly staff.
• Directs, schedules and supervises all hourly staff.
• Ensures equipment is in working order and arranges maintenance.
• Posts daily programs and results for video poker and pari-mutuels.
• Ensures compliance with procedures and personnel policies.
• Assists in executing marketing promotions at the facility.
• Recruits for hourly positions and trains staff; aids in promotions decisions.

Skills

Fluent English

Teamwork

Stamina

Rules & procedures

Math & accounting

Analytical thinking

Education

Bachelor’s degree in business or marketing

1–2 years of work experience with increasing responsibility

Equivalent supervisory or management experience of 1–3 years

Tools

Microsoft Office Suite

Job description

Churchill Downs Incorporated in New Orleans (Fair Grounds Race Course) is seeking a supervisor to assist daily operations of an Off Track Betting Parlor with moderate revenue and a small-to-medium staff. The role includes customer relations, supervising hourly staff, and cash handling; training for video poker and pari-mutuels may be involved.

Requirements include fluent English, teamwork, the ability to work in a fast-paced environment, and basic accounting.