Operations Supervisor - Planning & Continuous Improvement - 1st Shift

Hallmark Cards; Leavenworth (KS); On-site; USD 75,000 - 100,000; Full time

Job summary

Hallmark Cards in Leavenworth, KS is seeking an Operations Supervisor - Planning & Continuous Improvement to lead a team of 10-15 Production & Materials Coordinators. You will ensure raw materials availability, support production planning, maintain inventory accuracy, and drive data integrity across the plant.

You will lead continuous improvement initiatives using Lean, PDCA, problem solving, and analytics, partnering with Operations, Planning, Engineering, Maintenance, Procurement, and

Qualifications

• Minimum education: high school diploma or GED, or equivalent.
• Bachelor''s degree in supply chain, engineering or production operations is preferred.
• Experience with Microsoft Office (Word, Excel, PowerPoint, Outlook) and data tooling is expected.

Responsibilities

• Lead a team of Production & Materials Coordinators for production support, raw material planning, inventory management, reporting, purchasing support, and data accuracy.
• Drive continuous improvement initiatives using Lean principles, PDCA, problem solving, root cause analysis, and value stream thinking.
• Lead cross-functional projects impacting multiple departments, defining objectives, managing timelines, and ensuring sustainable solutions.
• Develop reporting tools, dashboards, and metrics to improve visibility and drive action across the organization.
• Partner with Operations, Engineering, Planning, Procurement, and Supply Chain teams to improve production readiness and material availability.

Skills

Analytical thinking

Problem solving

Communication skills

Cross-functional collaboration

Influencing stakeholders

Education

High school diploma or GED

Associate's degree or higher in related field

Bachelor's degree in related field

Tools

Microsoft Office

Excel

SAP

Power BI

Tableau

Job description

HALLMARK – Because Connecting With Each Other Has Never Been More Important

As an Operations Supervisor - Planning & Continuous Improvement, you will lead a team of 10-15 Production & Materials Coordinators supporting operations at Hallmark's Leavenworth Production Center. Your team plays a critical role in ensuring raw materials availability, production planning support, inventory accuracy, data integrity, and execution readiness across the plant.

In addition to leading and developing your team, you will serve as a project leader for initiatives focused on continuous improvement, operational excellence, and data-driven decision making. You will partner closely with Operations, Planning, Engineering, Maintenance, Procurement, Warehouse, and Plant Leadership to identify opportunities and implement sustainable improvements that enhance cost, service, quality, and productivity performance.

This role is ideal for a leader who enjoys analyzing processes, leveraging data, driving change, and influencing results across multiple functions.

Operations Supervisor Key Responsibilities

• Team Leadership – Lead, coach, and develop a team of Production & Materials Coordinators responsible for production support, raw material planning, inventory management, reporting, purchasing support, and data accuracy. Establish priorities, remove barriers, and foster a culture of accountability, continuous learning, and collaboration.
• Continuous Improvement – Lead continuous improvement initiatives utilizing Lean principles, PDCA, problem solving, root cause analysis, and value stream thinking. Identify opportunities to eliminate waste, improve workflow efficiency, and optimize operational performance.
• Project Management – Lead cross-functional projects impacting multiple departments across the Leavenworth facility. Define project objectives, manage timelines and stakeholders, communicate progress, and ensure successful implementation of sustainable solutions.
• Data Analytics & Business Insights – Utilize operational data to uncover opportunities and support strategic decision-making. Develop reporting tools, dashboards, and performance metrics that improve visibility and drive action throughout the organization.
• Operational Excellence – Partner with Operations, Engineering, Planning, Procurement, and Supply Chain teams to improve production readiness, material availability, inventory accuracy, service levels, and overall plant performance.

This position is full-time onsite at our production facility in Leavenworth, KS

Basic Qualifications

• High school diploma, GED or equivalent AND a minimum of 3 years supervising direct reports; OR Associate's degree or higher in a related field.
• Experience with Microsoft Office (Word, Excel, PowerPoint, Outlook).

Preferred Qualifications

• Bachelor's degree in supply chain, engineering, or production operations.
• Experience managing direct reports in a manufacturing or distribution environment.
• Experience managing production planning, materials management, inventory control, or supply chain processes.
• Demonstrated experience leading cross-functional projects from concept through implementation.
• Strong analytical and problem-solving skills with the ability to convert data into actionable business insights.
• Advanced Microsoft Excel skills, including data analysis, pivot tables, dashboards, and reporting.
• Experience with SAP, Power BI, Tableau, or other business intelligence and reporting tools.
• Experience utilizing Lean Manufacturing, Six Sigma, PDCA, A3, or other continuous improvement methodologies.
• Proven ability to influence stakeholders and lead change across multiple departments.
• Strong verbal and written communication skills, including presenting recommendations to leadership.
• Experience identifying process improvement opportunities and implementing sustainable solutions.
• Familiarity with Lean principles.

Application Instructions

You must show how you meet the basic qualifications (listed above) in a resume or document you upload, or by completing the work experience and education fields in the application. Accepted file types are Microsoft Word (DOC or DOCX), PDF, HTML, or TXT. In compliance with the Immigration Reform and Control Act of 1986, we will hire only individuals lawfully authorized to work in the United States. We do not generally provide sponsorship for employment. Employment is contingent upon the signing of the Employment Agreement, signing of an agreement to arbitrate in connection with the Dispute Resolution Program, completing Form I‑9 Employment Eligibility Verification, passing the urinalysis drug screen, education verification, and satisfactory reference checks.

Equal Opportunity Employer / Protected Veterans / Individuals With Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.