Operations Supervisor- Supply Chain

Hallmark; Liberty (MO); On-site; USD 65,000 - 90,000; Full time

Job summary

Hallmark is seeking an Operations Supervisor - Supply Chain to direct and coordinate the scheduling and assignment of work for up to 55 employees across our Kansas/Missouri facilities. You will drive productivity, quality, and cost targets while leading a team through continuous improvement initiatives using PDCA/A3 tools.

The role requires strong leadership, mentoring abilities, and proficient use of Microsoft Office; preferred experience includes SAP/Manhattan and Lean principles.

Qualifications

• Minimum of 3 years supervising direct reports.
• Experience with Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Associate's degree or higher with a graduation date Dec 2026 or May 2027 (or higher).

Responsibilities

• Lead up to 55 Hallmark employees, directing and coordinating scheduling and assignment of work to meet productivity, serviceability, quality and cost targets.
• Continuous improvement using PDCA/A3 tools with leadership and operators to achieve cost reduction targets.
• Lead and motivate your team to carry out the goals and objectives of your area and the company.

Skills

Leadership

Team management

Communication

Coaching & mentoring

Analytical thinking

Education

High school diploma or GED

Associate's degree or higher

Bachelor's degree in supply chain, engineering or production operations

Tools

Microsoft Office

SAP

Manhattan

Job description

WHEN YOU CARE ENOUGH YOU CAN CHANGE THE WORLD.

Do you want to work for one of the world's most trusted and recognized brands? Hallmark is a company rooted in connecting people. We care for our employees, our communities, and our world. A career at Hallmark means you get to make a big impact and create something that can make a genuine difference. We're looking for people who want to continue to carry our vision forward.

WHO WE ARE & WHO YOU ARE:

As an Operations Supervisor - Supply Chain, you will lead up to 55 Hallmark employees, directing and coordinating the scheduling and assignment of work to ensure productivity, serviceability, quality, and cost targets are met. Across supply chain at Hallmark, we focus on working together to accomplish goals as a team, exceeding our customer's expectations along the way!

The Operations Supervisor will:

• Productivity - you'll be leading all activities within your assigned area, working towards goals and objectives to ensure they are met.
• Continuous improvement - you'll be using a disciplined problem-solving approach, using PDCA/A3 tools with our leadership team and operators to achieve or exceed cost reduction targets.
• Leadership - leading and motivating your team as you provide direction and support to carry out the goals and objectives of your area as well as the company.

The Operations Supervisor role may be filled at any of our Kansas/Missouri supply chain locations, across any of the shifts - 1st, 2nd, 3rd, or weekend. Occasional weekend work may be required for those on a M-F weekly shift, dependent on business need.

Hallmark products are produced in both of our Kansas Manufacturing facilities located in Lawrence, Kansas and Leavenworth, Kansas. These facilities produce most of our greeting cards, gift wrap, ribbons & bows, tissue paper and stickers. Our Liberty Distribution Center, located in Liberty, Missouri, fulfills and distributes most of these products to our customers.

APPLICATION INSTRUCTIONS:

In compliance with the Immigration Reform and Control Act of 1986, Hallmark Cards, Inc. and its subsidiary companies will hire only individuals lawfully authorized to work in the United States. Hallmark does not generally provide sponsorship for employment. Employment by Hallmark is contingent upon the signing of the Employment Agreement, signing of an agreement to arbitrate in connection with the Hallmark Dispute Resolution Program, completing Form I-9 Employment Eligibility Verification, passing the urinalysis drug screen, education verification and satisfactory reference checks.

BASIC QUALIFICATIONS

The following is required to be considered for this role:

• High school diploma, GED or equivalent AND a minimum of 3 years supervising direct reports; OR Associate's degree or higher, with a graduation date of Dec 2026 or May 2027.
• Experience with Microsoft Office (Word, Excel, PowerPoint, Outlook).

PREFERRED QUALIFICATIONS

Your resume and application will stand out if you have:

• Bachelor's degree in supply chain, engineering or production operations.
• Experience managing direct reports in a manufacturing or distribution environment.
• Experience with equipment and/or building maintenance.
• Ability to lead, coach and mentor teams.
• Strong organizational skills and attention to detail.
• Strong written and verbal communication skills.
• Experience with SAP and/or Manhattan.
• Project management experience.
• Adept at seeing opportunities to improve upon the status quo and implementing solutions.
• Familiarity with Lean principles.

ADDITIONAL DETAILS

This job could be located at any of our production facilities in Lawrence or Leavenworth, KS OR our distribution center in Liberty, MO. Relocation assistance will not be provided.

May be required earlier or later than stated hours depending on business need.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.