Operations Supervisor - Multi-Store Inventory Lead

ALICE + OLIVIA; Los Angeles (CA); On-site; USD 48,000 - 55,000; Full time

Benefits offered by this job

401(k) with employer match

Medical, dental, and vision

Employee discount

Floating holidays

Job summary

ALICE + OLIVIA is seeking an Operations Supervisor to oversee three Los Angeles area stores—Beverly, Melrose, and Brentwood. You will coordinate inventory control, receiving, shipping, store transfers, and fulfillment while upholding brand standards and driving profitability.

Responsibilities include supporting sales goals, delivering exceptional customer service, managing RTVs and transfers, and ensuring consistent store presentation. Travel across stores and a flexible schedule are required.

Qualifications

• Ability to travel across three stores.
• Physical capability to lift up to 50 pounds and stay on feet during shifts.
• Flexible schedule including days, nights, weekends and holidays.
• Proven track record of maintaining store standards and operating procedures.

Responsibilities

• Support sales team to achieve store sales goals.
• Provide exceptional customer service and uphold company selling culture.
• Manage RTV and store transfer processes for timely completion.
• Maintain store interior, exterior, visuals, and operations per company standards.
• Monitor inventory movement and enforce shipping/receiving policies.
• Prepare new product and back stock for sales floor per policy.
• Communicate delivery delays and quality control updates to management.
• Maintain proper stock levels and coordinate repairs/maintenance.
• Complete daily fulfillit orders: pick, check, package, ship.
• Meet inventory accuracy and shrink targets.
• Organize stock room with clear labeling and neat arrangement.
• Support loss prevention and inter-store communication.
• Contribute to operational audits and POS training.

Skills

Customer Focus

Drive for Results

Team Player

Time Management

Personal Credibility

Self-Starter / Proactive

Organization and Attention to Detail

Adaptability

Job description

ALICE + OLIVIA is seeking an Operations Supervisor to oversee three Los Angeles area stores—Beverly, Melrose, and Brentwood. You will coordinate inventory control, receiving, shipping, store transfers, and fulfillment while upholding brand standards and driving profitability.

Responsibilities include supporting sales goals, delivering exceptional customer service, managing RTVs and transfers, and ensuring consistent store presentation. Travel across stores and a flexible schedule are required.