Operations Supervisor: Mailroom & Payments

Colibrigroup; St. Louis (MO); On-site; USD 60,000 - 80,000; Full time

Job summary

Colibri Group is seeking a Business Operations Supervisor to lead a team handling continuing education materials, payments, and related documentation. The role requires ensuring accuracy and compliance in a controlled environment, onboarding new mailings and tests, and keeping stakeholders informed of team output and status.

The position is full-time and on-site in St. Louis, MO, with strict clean-room protocols and no personal device use while working on-site.

Qualifications

• Minimum 2 years’ experience in an office environment.
• Minimum 1 year of experience leading processes and/or team members.
• High school diploma or GED required.
• Clerical and/or managerial experience required.
• Outstanding leadership and guidance skills.

Responsibilities

• Lead and coach a team responsible for processing incoming continuing education test materials, payments, and documentation.
• Onboard new mailings, systems, and tests, ensuring processes and information are set up correctly for the team.
• Supervise and guarantee the accuracy and efficiency of outlined mailroom fulfillment duties.
• Keep cross-functional stakeholders informed on team output, status, and issues.
• Oversee successful adaptation and compliance as systems, information, and requirements change.

Skills

Leadership

Data entry

Attention to detail

Communication

Time management

Education

High school diploma or GED

Job description

Colibri Group is seeking a Business Operations Supervisor to lead a team handling continuing education materials, payments, and related documentation. The role requires ensuring accuracy and compliance in a controlled environment, onboarding new mailings and tests, and keeping stakeholders informed of team output and status.

The position is full-time and on-site in St. Louis, MO, with strict clean-room protocols and no personal device use while working on-site.