On-Site Operations & Certification Coordinator

Colibrigroup; St. Louis (MO); On-site; USD 42,000 - 62,000; Full time

Job summary

Colibri Group is seeking a Business Operations Coordinator to join our on-site team in St. Louis, MO.

The role focuses on reviewing and preparing incoming and outgoing continuing education documentation while maintaining a high level of accuracy in a controlled clean-room environment. Responsibilities include handling test materials and payments, preparing certificates, updating records, and communicating with customers to resolve issues.

Qualifications

• Minimum 2 years of experience in an office environment.
• High school diploma or GED required.
• Good time management skills, ability to meet deadlines, and strong organizational skills.
• Detail-oriented and highly organized.
• Strong communication skills.
• Excels at operating in a fast-paced environment.
• Ability to learn new software programs quickly and efficiently.
• Highly motivated, imaginative self-starter capable of working independently or in a group.
• Superior work ethic, professional maturity, and a positive attitude.

Responsibilities

• Receive, sort, and process incoming test materials and associated payments, including checks and credit card information
• Scan, code, proof, and grade received continuing education activity documentation
• Prepare, process, and send outbound certificates and related completion documentation
• Handle sensitive personal information (e.g., date of birth, license numbers, credit card details), including information subject to state reporting requirements
• Update customer records and contact customers to resolve any issues that arise within completion forms
• Ensure accuracy of participant information and data entry
• Analyze trends and report potential issues to immediate supervisor
• Apply professional judgment within well-defined boundaries
• Follow all clean-room protocols, including refraining from personal cell phone or personal electronic device use while working on-site

Skills

Time management

Organizational skills

Communication skills

Detail oriented

Fast-paced environment

Software literacy

Independent or team work

Professional maturity

Positive attitude

Education

High school diploma or GED

Job description

Colibri Group is seeking a Business Operations Coordinator to join our on-site team in St. Louis, MO.

The role focuses on reviewing and preparing incoming and outgoing continuing education documentation while maintaining a high level of accuracy in a controlled clean-room environment. Responsibilities include handling test materials and payments, preparing certificates, updating records, and communicating with customers to resolve issues.