Operations Supervisor: Lead Safe, Efficient Sort Team

Jobtome; Indianapolis (IN); On-site; USD 52,000 - 70,000; Full time

Job summary

FedEx is seeking an Operations Supervisor to lead frontline staff in ensuring safe and efficient package sortation. This role involves managing handlings, coaching personnel, and enforcing FedEx policies and government regulations while driving performance and safety initiatives.

The successful candidate will supervise day-to-day operations, conduct staff meetings, and mentor newer supervisors to strengthen operations and customer service excellence.

Qualifications

• Leadership experience with frontline teams.
• Ability to inspire and motivate diverse groups.
• Strong communication and interpersonal skills.
• Ability to read and interpret numerical data and reports.
• Experience coaching and evaluating staff.
• Familiarity with safety programs and regulatory compliance.

Responsibilities

• Lead day-to-day operations and staff scheduling.
• Hire, train, coach, and evaluate employees.
• Ensure safe and efficient sortation of packages.
• Monitor performance metrics and implement improvements.
• Conduct daily briefings with teams and communicate goals.

Skills

Team leadership

Verbal & written communication

Mentoring

Data interpretation

Public speaking

Education

High school diploma or GED

Bachelor’s degree preferred

Certification / Associate degree acceptable

Tools

Microsoft Office

Web-based applications

Job description

FedEx is seeking an Operations Supervisor to lead frontline staff in ensuring safe and efficient package sortation. This role involves managing handlings, coaching personnel, and enforcing FedEx policies and government regulations while driving performance and safety initiatives.

The successful candidate will supervise day-to-day operations, conduct staff meetings, and mentor newer supervisors to strengthen operations and customer service excellence.