Operations Supervisor - Safety & Teams Lead

FedEx Corporation; Pooler (GA); On-site; USD 48,000 - 62,000; Full time

Job summary

FedEx Corporation is seeking an Operations Supervisor who will oversee daily package sortation, manage a staff of handlers and administrative personnel, and ensure safety and efficiency in line with company policies.

Responsibilities include hiring, training, performance reviews, and driving metrics improvement while maintaining a strong Safety Above All culture across the facility. Strong communication and leadership are essential.

Qualifications

• Ability to inspire a shared vision and empower a team.
• Demonstrated ability to lead and motivate diverse groups.
• Strong business judgment to achieve goals.
• Clear verbal and written communication for all levels.
• Able to train staff on processes and practices.
• Capable of interpreting data and drawing conclusions.
• Proficient with Microsoft Office and web apps.
• Knowledge of technology projects and devices.

Responsibilities

• Lead and manage day-to-day operations and staff.
• Coach, train, recognize, and evaluate performance.
• Plan, organize, staff, and direct operations.
• Assign and monitor staff for safe sortation and cost control.
• Analyze performance and drive improvement initiatives.
• Lead meetings and communicate daily goals to teams.
• Support safety initiatives and policy compliance.
• Address customer service issues and escalation as needed.
• Mentor junior supervisors and adapt to change.

Skills

Leadership

Team motivation

Business judgment

Verbal communication

Written communication

Coaching and mentoring

Employee training

Data interpretation

Microsoft Office

Tech literacy

Education

High school diploma or GED

Bachelor’s degree preferred

Associate’s degree or 2+ years college

Tools

Microsoft Office software

Web-based applications

Job description

FedEx Corporation is seeking an Operations Supervisor who will oversee daily package sortation, manage a staff of handlers and administrative personnel, and ensure safety and efficiency in line with company policies.

Responsibilities include hiring, training, performance reviews, and driving metrics improvement while maintaining a strong Safety Above All culture across the facility. Strong communication and leadership are essential.