Operations Supervisor: Lead, Coach & Drive Sales (Car Allowance)

Tom Wood Automotive; Indianapolis (IN); Sur place; USD 60 000 - 75 000; Plein temps

Avantages offerts par ce poste

Competitive salary

Monthly car allowance

3% of location incremental sales

Paid Vacation & PTO

Medical, Dental, Vision Insurance

401(k)

Disability Insurance

Life Insurance

Career advancement

Training & development

Growth opportunities

Résumé du poste

SIXT Rent a Car is seeking an experienced Operations Supervisor for the Indianapolis area to lead a growing team and deliver outstanding customer experiences. You will coach staff, manage daily operations, and drive sales performance.

The role emphasizes coaching, scheduling, and maintaining standards across shifts, with a focus on profitability and excellent service. A strong track record in supervision and car-rental knowledge is required.

Qualifications

• 3-5 Years Of Sales Experience Required.
• 3-5 years of car rental experience preferred.
• Previous Supervisory Or Leadership Experience Strongly Preferred.
• Strong customer service, communication, and interpersonal skills.
• Ability to coach, motivate, and develop team members.
• Strong organizational skills with the ability to manage multiple priorities.
• Experience creating and managing employee schedules.
• Ability to effectively communicate and enforce company policies and procedures.
• Ability to work effectively in a fast-paced environment and manage stressful or unusual situations.
• Strong problem-solving and decision-making skills.
• Must be at least 21 years old.
• Valid driver’s license with a clean driving record required.
• Must be authorized to work in the United States without current or future employment sponsorship.
• Must be willing to wear company-provided uniforms.
• Ability to communicate in additional languages is a plus.
• Must be available to work day and night shifts, weekends, and holidays.

Responsabilités

• Lead the team to ensure daily responsibilities and assigned tasks are completed according to company standards.
• Train, coach, and develop new and existing team members to help them succeed.
• Motivate employees through goal setting, coaching, feedback, and follow-up.
• Build a strong team environment focused on accountability, communication, and performance.
• Meet and exceed departmental objectives, including conversion and lead-generation goals.
• Create a culture of ownership and accountability while addressing employee concerns as needed.
• Communicate company values, goals, and expectations clearly to team members.
• Create and maintain employee schedules based on operational needs.
• Ensure employees follow assigned schedules and maintain appropriate staffing levels.
• Identify opportunities to increase sales, improve performance, and drive profitability.
• Support cross-functional communication to improve overall operations and working conditions.
• Maintain compliance with company policies and procedures.
• Provide excellent customer service and assist with customer needs as necessary.
• Perform additional duties as assigned.

Connaissances

Sales experience

Car rental

Supervisory

Customer service

Coaching

Scheduling

Policies enforcement

Multitasking

Problem solving

21+

Driver's license

Work authorization (US)

Uniforms

Languages (nice to have)

Shift availability

Description du poste

SIXT Rent a Car is seeking an experienced Operations Supervisor for the Indianapolis area to lead a growing team and deliver outstanding customer experiences. You will coach staff, manage daily operations, and drive sales performance.

The role emphasizes coaching, scheduling, and maintaining standards across shifts, with a focus on profitability and excellent service. A strong track record in supervision and car-rental knowledge is required.