Operations Supervisor – Guest Experience & Team Lead

Malibu Jack's; Milford (OH); On-site; USD 16,531 - 20,664; Part time

Job summary

Malibu Jack's is seeking a Supervisor to assist Operations Managers and the General Manager in overseeing daily operations at their Milford location. This part-time position requires flexible hours, including evenings and weekends, to maintain high customer satisfaction and team performance.

The successful candidate will help manage crew, ensure facility cleanliness, document attendance, and handle guest complaints while fostering an inclusive environment.

Qualifications

• High School diploma or GED equivalent required.

Responsibilities

• Assist managers in overseeing daily operations.
• Ensure inspections are completed; problems must be tagged.
• Document attendance issues following attendance policy.
• Field guest complaints.

Education

High School diploma or GED equivalent

Job description

Malibu Jack's is seeking a Supervisor to assist Operations Managers and the General Manager in overseeing daily operations at their Milford location. This part-time position requires flexible hours, including evenings and weekends, to maintain high customer satisfaction and team performance.

The successful candidate will help manage crew, ensure facility cleanliness, document attendance, and handle guest complaints while fostering an inclusive environment.