Food & Beverage Attendant

Malibu Jack's Springfield; Springfield (IL); On-site; USD 16,531 - 20,664; Part time

Job summary

A family entertainment venue in Springfield is seeking a Food & Beverage Attendant to ensure a fun and safe environment for guests. Responsibilities include preparing food, maintaining safety standards, and providing exceptional customer service. Candidates should be capable of working in a team, standing for long periods, and have a strong work ethic. Previous food service experience is a plus, however, training is provided. The position is part-time and requires availability on weekends and holidays.

Qualifications

• Previous food service experience preferred but not required.
• Ability to understand and follow instructions, recipes, and safety guidelines.
• Strong attention to detail and quality standards.

Responsibilities

• Prepare and cook menu items according to recipes and procedures.
• Provide friendly, efficient, and high-quality customer service.
• Maintain strict adherence to food safety and sanitation standards.

Skills

Customer service

Food preparation

Team collaboration

Attention to detail

Job description

Job Description: Food & Beverage Attendant
Reports to: Floor Manager

Position Type: Part-Time

Job Summary

At Malibu Jack’s, we create a fun, clean, and safe entertainment experience for guests of all ages. Food & Beverage Attendants are responsible for preparing and cooking menu items, maintaining food safety standards, delivering excellent customer service, and supporting overall park operations.

All Food & Beverage Attendants are considered Team Members and are expected to contribute to overall park success through cross-training and shared responsibilities. Cross-training is a standard expectation of employment and supports operational flexibility. Cross-training does not automatically result in a pay increase but is required as part of team member responsibilities.

Cleanliness and facility upkeep are the responsibility of every team member. All team members are expected to assist with cleaning tasks when assigned, regardless of primary department.

What You’ll Do

Food Preparation & Safety

Prepare and cook menu items (pizza, fries, chicken strips, etc.) according to recipes and procedures

Maintain strict adherence to food safety and sanitation standards

Follow all health department regulations regarding food storage, handling, and preparation

Safely operate kitchen equipment and ensure proper care and maintenance

Monitor food quality, presentation, and portion control

Guest Service & Transactions

Provide friendly, efficient, and high-quality customer service

Answer guest questions and resolve concerns professionally

Escalate issues to management when appropriate

Process cash and card transactions accurately and efficiently

Serve beverages responsibly and check guest IDs when applicable (bartending responsibilities as needed; must be 21+)

Cleanliness & Facility Standards

Regularly clean and sanitize kitchen areas and equipment

Perform dishwashing and maintain organized workstations

Sweep, mop, wipe down surfaces, empty trash, and maintain cleanliness in dining areas

Respond quickly to spills or hazards to maintain a safe environment

Complete assigned cleaning tasks promptly and thoroughly

Team Responsibilities

Cross-train in other park areas (attractions, groups & parties, front desk support, etc.) as needed

Assist other departments based on operational needs

Support overall park cleanliness and guest experience

Communicate effectively with team members and leadership throughout shifts

Maintain a safety-focused, high-quality customer service attitude at all times

Know emergency procedures for all areas you are trained in and follow them during an actual emergency

Qualifications

Previous food service experience preferred but not required

Ability to understand and follow instructions, recipes, and safety guidelines

Strong attention to detail and quality standards

Ability to work evenings, weekends, and holidays

Collaborative team player who can work independently when needed

Strong work ethic focused on pride, dependability, and willingness to learn

Malibu Jack’s is committed to training and developing team members to build professional experience and skills.

Physical Demands

Ability to walk and work in varied elevations and surfaces, including steps and ladders

Ability to safely navigate work areas

Vision abilities include close vision, peripheral vision, depth perception, and focus

Frequent use of hands to handle tools, equipment, and materials

Frequent standing, walking, climbing, balancing, stooping, kneeling, crouching, or crawling

May lift and/or move up to 45 pounds

Minimum Qualifications

Must be at least 21 years of age

Must be available to work weekends and holidays

Able to stand for extended periods of time

Able to lift up to 40 lbs without assistance