Operations Supervisor: Grow into Leadership

Pellitteri Waste Systems; Madison (WI); On-site; USD 80,000 - 85,000; Full time

Benefits offered by this job

Weekly pay

Paid time off

Health insurance (free and low-cost)

401k with match

Disability & life insurance

Hands-on learning

Leadership development

Growth opportunities

Job summary

Pellitteri Waste Systems, Inc. in Madison, WI, is seeking an Operations Supervisor who will learn our business, routing, dispatch, and fleet operations while preparing for future leadership roles.

The role offers a path to management, hands-on training, and exposure to multiple areas of the business, with a focus on improving routing efficiency and service delivery in a growing, family-owned company.

Qualifications

• Experience working with routing, dispatching, logistics, or related operational software.
• Ability to modify or create routes across multiple divisions to improve efficiency.
• Proficiency in Microsoft Word, Excel, Outlook, electronic calendars, and similar business tools; experience with Encore is preferred.
• Strong organizational, analytical, problem-solving, and decision-making skills.
• Ability to provide effective leadership and supervision in a dispatch or operations environment.
• Strong verbal and written communication skills.
• A positive attitude, a strong work ethic, and a willingness to learn all aspects of the business.
• The ability to work collaboratively with employees, drivers, supervisors, and management.
• A desire to take on increasing responsibility and pursue future leadership or management opportunities.
• Willingness to undergo drug screening in accordance with applicable laws and regulations.
• Possess, or have the ability to obtain, a Wisconsin Commercial Driver's License (Class B).

Responsibilities

• Evaluate and improve route efficiency using routing and logistics software.
• Analyze route performance and make recommendations to improve productivity, service quality, and cost efficiency.
• Enter accurate and timely dispatches, schedule changes, and operational updates.
• Develop and implement strategies to reduce routing costs while maintaining excellent customer service.
• Assist in directing drivers to complete pickups and deliveries safely, efficiently, and effectively.
• Work closely with Operations Managers to understand daily challenges, identify opportunities for improvement, and support department goals.
• Learn the processes, systems, and responsibilities involved in running our various operational divisions.
• Develop an understanding of how routing, dispatch, fleet utilization, customer service, and operating costs work together to support the business.
• Take ownership of projects, identify problems, and help implement practical solutions.
• Accurately complete required forms, documents, reports, and records.
• Assist with annual and ongoing projects across Operations.
• Demonstrate initiative, accountability, and a willingness to learn new responsibilities in preparation for future leadership opportunities.

Skills

Routing software proficiency

Dispatching experience

Route optimization

MS Word/Excel/Outlook

Encore software

Leadership ability

Communication skills

Tools

Encore

Job description

Pellitteri Waste Systems, Inc. in Madison, WI, is seeking an Operations Supervisor who will learn our business, routing, dispatch, and fleet operations while preparing for future leadership roles.

The role offers a path to management, hands-on training, and exposure to multiple areas of the business, with a focus on improving routing efficiency and service delivery in a growing, family-owned company.