Operations Supervisor - Full Time-Mercy Cassville

Mercy; United States; On-site; USD 75,000 - 95,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Tuition support

Matched retirement plans

Job summary

Mercy Health is seeking an EMS Supervisor-Operations to oversee daily field operations and support EMS personnel in pre-hospital triage, emergency medical care, and transport. The role includes direct patient care, scene response, and acting as a preceptor for EMT and Paramedic students during shifts.

The incumbent must have EMT background, license requirements, and 5 years of field experience, with Hazmat, ACLS, PALS within 6 months, and ITLS Provider preferred. Physical demands apply.

Qualifications

• Background as an EMT and driving emergency vehicles.
• Hazmat awareness level training and ACLS at hire.
• PALS within 6 months of hire/transfer, ITLS Provider preferred.

Responsibilities

• Supervise daily field operations and support EMS personnel.
• Respond to scenes and perform direct patient care per EMS goals.
• Work with Mercy philosophy and code of conduct; precept EMT/Paramedic students.
• Handle clerical and maintenance duties and operate in varied environments.

Skills

EMT experience

Driving emergency vehicles

Hazmat awareness

ACLS

PALS completion within 6 months

ITLS Provider

EMS supervisory experience

Teaching experience

Education

Bachelor's degree or equivalent experience

Job description

Find your calling at Mercy!

Overview
Under general direction the Supervisor-EMS Operations exercises independent judgment and are responsible for daily field operations and support of co-workers in the provision of pre-hospital triage, emergency medical care and transport. Supervisor-Operations respond toscenes as necessary in support of EMS personnel and other emergency services agencies, performing direct patient care including assessment, evaluation, basic and advanced life support according to the goals of Mercy Health system, the philosophy of the Sisters of Mercy Standard of Care and Employee Code of Conduct. Supervisor-Operations also perform clerical, maintenance duties and act as preceptors of EMT and Paramedic students when working regular shifts on an ambulance. The incumbent in this position shall carry his/her responsibilities and integrate into his/her style of management, the Mercy Philosophy of caring for the sick and suffering, respect for human life, and the dignity of each person, applying Christian values to all crucial human issues in the area over which he/she has responsibility.

Position Details:

Education: None.
Licensure : Paramedic (EMT-P_ license for the State of practice, valid drivers license.
Experience: Background as an EMT and experience with driving emergency vehicles. 5 years field experience.
Certifications/Registration: Hazmat awareness level training, ACLS at hire, PALS within 6 months of hire/transfer.
Other: May be required to work differing shifts and schedules. Unimpaired mobility: must be able to respond quickly to ambulance, must be able to access patients in difficult terrain, must be able to climb stairs, must be able to work in close and dangerous environments such as damaged vehicles, must be able with partner to carry equipment and patients. Must be able to perform strenuous physical requirements such as CPR, lifting and moving of equipment and patients in a variety of environmental conditions. Must be able to perform required medical skills and techniques. Must have correctable visions acceptable for day and night operation of emergency vehicles, must have color acuity adequate for determination of skin and blood color, and must be able to read medication dosages on drug labels and syringes. Must be able to hear and understand information provided by patients, family or bystanders; must be able to hear breath sounds and accurately determine auscultated blood pressures; must be able to differentiate separate conversations in active, distracting environments; must be able to hear and understand radio traffic when responding with lights and sirens. Must be able to speak and enunciate clearly and at a level audible to others in loud conditions, must be able to speak clearly in stressful situations, must be able to verballycommunicate with patients, families and other emergency services personnel. Incumbents will be required to successfully satisfy the physical demands of the role. This will include pre-hire and annual fitness for duty test.
Equipment Used: Mobile and portable communications equipment, Monitor/Defibrillator/Pacer, approved stretcher, stair chair, backboard, scoop type device, variety of bags and kits, assigned ambulance, computer, FAX, printer and other office related equipment.
Preferred Education : Bachelors degree or equivalent experience preferred.
Preferred Licensure : ITLS Provider
Preferred Experience: Three years EMS supervisory experience, teaching experience.
Preferred Certifications/Registration : NIMS 300 and 400.

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.