Operations Supervisor - Full Time-Mercy Cassville

Mercy; Cassville (MO); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Tuition support

Matched retirement plans

Job summary

Mercy is seeking a Supervisor-EMS Operations to oversee daily field operations and support EMS personnel in pre-hospital care and transport. You will respond to scenes as needed, perform direct patient care, and supervise EMT/Paramedic students during shifts on an ambulance.

The role emphasizes Mercy's values, safety, and professional conduct. Requires Paramedic license, 5 years of EMS field experience, Hazmat awareness, ACLS at hire and PALS within 6 months, plus strong physical stamina to work

Qualifications

• Paramedic license valid for the state of practice and a valid driver's license.
• 5 years of EMS field experience.
• Hazmat awareness level training; ACLS at hire; PALS within 6 months of hire/transfer.

Responsibilities

• Oversee daily field operations and support EMS personnel in pre-hospital triage, emergency medical care and transport.
• Respond to scenes as necessary and perform direct patient care including assessment and life support.
• Act as preceptor for EMT and Paramedic students; perform clerical and maintenance duties as needed.
• Maintain alignment with Mercy philosophy, standards of care, and safety requirements.

Skills

EMT experience

Emergency vehicle driving

Tools

Monitor/Defibrillator

Stretcher

Stair chair

Backboard

Job description

Overview

Under general direction the Supervisor-EMS Operations exercises independent judgment and are responsible for daily field operations and support of co-workers in the provision of pre-hospital triage, emergency medical care and transport. Supervisor-Operations respond toscenes as necessary in support of EMS personnel and other emergency services agencies, performing direct patient care including assessment, evaluation, basic and advanced life support according to the goals of Mercy Health system, the philosophy of the Sisters of Mercy Standard of Care and Employee Code of Conduct. Supervisor-Operations also perform clerical, maintenance duties and act as preceptors of EMT and Paramedic students when working regular shifts on an ambulance. The incumbent in this position shall carry his/her responsibilities and integrate into his/her style of management, the Mercy Philosophy of caring for the sick and suffering, respect for human life, and the dignity of each person, applying Christian values to all crucial human issues in the area over which he/she has responsibility.

Position Details

Find your calling at Mercy!

Overview

Under general direction the Supervisor-EMS Operations exercises independent judgment and are responsible for daily field operations and support of co-workers in the provision of pre-hospital triage, emergency medical care and transport. Supervisor-Operations respond toscenes as necessary in support of EMS personnel and other emergency services agencies, performing direct patient care including assessment, evaluation, basic and advanced life support according to the goals of Mercy Health system, the philosophy of the Sisters of Mercy Standard of Care and Employee Code of Conduct. Supervisor-Operations also perform clerical, maintenance duties and act as preceptors of EMT and Paramedic students when working regular shifts on an ambulance. The incumbent in this position shall carry his/her responsibilities and integrate into his/her style of management, the Mercy Philosophy of caring for the sick and suffering, respect for human life, and the dignity of each person, applying Christian values to all crucial human issues in the area over which he/she has responsibility.

Position Details

Education

None.

Licensure

Paramedic (EMT-P_ license for the State of practice, valid drivers license.

Experience

Background as an EMT and experience with driving emergency vehicles. 5 years field experience.

Certifications/Registration

Hazmat awareness level training, ACLS at hire, PALS within 6 months of hire/transfer.

Other

May be required to work differing shifts and schedules. Unimpaired mobility: must be able to respond quickly to ambulance, must be able to access patients in difficult terrain, must be able to climb stairs, must be able to work in close and dangerous environments such as damaged vehicles, must be able with partner to carry equipment and patients. Must be able to perform strenuous physical requirements such as CPR, lifting and moving of equipment and patients in a variety of environmental conditions. Must be able to perform required medical skills and techniques. Must have correctable visions acceptable for day and night operation of emergency vehicles, must have color acuity adequate for determination of skin and blood color, and must be able to read medication dosages on drug labels and syringes. Must be able to hear and understand information provided by patients, family or bystanders; must be able to hear breath sounds and accurately determine auscultated blood pressures; must be able to differentiate separate conversations in active, distracting environments; must be able to hear breath and understand radio traffic when responding with lights and sirens. Must be able to speak and enunciate clearly and at a level audible to others in loud conditions, must be able to speak clearly in stressful situations, must be able to verballycommunicate with patients, families and other emergency services personnel. Incumbents will be required to successfully satisfy the physical demands of the role. This will include pre-hire and annual fitness for duty test.

Equipment Used

Mobile and portable communications equipment, Monitor/Defibrillator/Pacer, approved stretcher, stair chair, backboard, scoop type device, variety of bags and kits, assigned ambulance, computer, FAX, printer and other office related equipment.

Preferred Education

Bachelors degree or equivalent experience preferred.

Preferred Licensure

ITLS Provider

Preferred Experience

Three years EMS supervisory experience, teaching experience.

Preferred Certifications/Registration

NIMS 300 and 400.

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.