Operations Supervisor - Full Time-Mercy Cassville

MHM Support Services

Cassville (MO)

On-site

USD 65,000 - 90,000

Full time

14 days+
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Benefits offered by this job

Medical coverage
Dental coverage
Vision coverage
Paid time off
Tuition support
Matched retirement plans

Job summary

Mercy Health system is seeking a Supervisor-EMS Operations to lead daily field operations and support EMS personnel in pre-hospital care and transport. You will respond to scenes to assist EMS crews, provide direct patient care, and ensure adherence to Mercy standards and code of conduct.

The role requires a Paramedic license, 5 years of field EMS experience, hazmat awareness, ACLS at hire, and PALS within 6 months. ITLS Provider preferred; Bachelor’s degree or equivalent experience is welcome.

Qualifications

  • 5 years field EMS experience.
  • Paramedic license (EMT-P) and valid driver’s license.
  • Hazmat awareness level training.
  • ACLS at hire and PALS within 6 months of hire/transfer.
  • ITLS Provider preferred.

Responsibilities

  • Oversee daily field operations and support EMS personnel.
  • Respond to scenes to assist EMS and allied services.
  • Provide direct patient care per Mercy standards and care protocols.
  • Serve as preceptor for EMT and Paramedic students during shifts.
  • Perform clerical and maintenance duties as needed.

Skills

EMS supervision
Paramedic license
Hazmat awareness
ACLS
PALS
ITLS

Education

Bachelor’s degree or equivalent preferred

Tools

NIMS 300
NIMS 400

Job description

Overview

Find your calling at Mercy!

Under general direction the Supervisor-EMS Operations exercises independent judgment and are responsible for daily field operations and support of co-workers in the provision of pre-hospital triage, emergency medical care and transport. Supervisor-Operations respond toscenes as necessary in support of EMS personnel and other emergency services agencies, performing direct patient care including assessment, evaluation, basic and advanced life support according to the goals of Mercy Health system, the philosophy of the Sisters of Mercy Standard of Care and Employee Code of Conduct. Supervisor-Operations also perform clerical, maintenance duties and act as preceptors of EMT and Paramedic students when working regular shifts on an ambulance. The incumbent in this position shall carry his/her responsibilities and integrate into his/her style of management, the Mercy Philosophy of caring for the sick and suffering, respect for human life, and the dignity of each person, applying Christian values to all crucial human issues in the area over which he/she has responsibility.

Position Details:
  • Education: None.
  • Licensure: Paramedic (EMT-P_ license for the State of practice, valid drivers license.
  • Experience: Background as an EMT and experience with driving emergency vehicles.
  • 5 years field experience.
  • Certifications/Registration: Hazmat awareness level training, ACLS at hire, PALS within 6 months of hire/transfer.
  • Other: May be required to work differing shifts and schedules.
Preferred Education:
  • Bachelors degree or equivalent experience preferred.
Preferred Licensure:
  • ITLS Provider
Preferred Experience:
  • Three years EMS supervisory experience, teaching experience.
Preferred Certifications/Registration:
  • NIMS 300 and 400.
Physical Requirements

Unimpaired mobility: must be able to respond quickly to ambulance, must be able to access patients in difficult terrain, must be able to climb stairs, must be able to work in close and dangerous environments such as damaged vehicles, must be able with partner to carry equipment and patients. Must be able to perform strenuous physical requirements such as CPR, lifting and moving of equipment and patients in a variety of environmental conditions. Must be able to perform required medical skills and techniques. Must have correctable visions acceptable for day and night operation of emergency vehicles, must have color acuity adequate for determination of skin and blood color, and must be able to read medication dosages on drug labels and syringes. Must be able to hear and understand information provided by patients, family or bystanders; must be able to hear breath sounds and accurately determine auscultated blood pressures; must be able to differentiate separate conversations in active, distracting environments; must be able to hear and understand radio traffic when responding with lights and sirens. Must be able to speak and enunciate clearly and at a level audible to others in loud conditions, must be able to speak clearly in stressful situations, must be able to verballycommunicate with patients, families and other emergency services personnel. Incumbents will be required to successfully satisfy the physical demands of the role. This will include pre-hire and annual fitness for duty test.

Equipment Used:

Mobile and portable communications equipment, Monitor/Defibrillator/Pacer, approved stretcher, stair chair, backboard, scoop type device, variety of bags and kits, assigned ambulance, computer, FAX, printer and other office related equipment.

Why Mercy?

From day one, Mercy offers outstanding benefits.

  • medical coverage
  • dental coverage
  • vision coverage
  • paid time off
  • tuition support
  • matched retirement plans for team members working 32+ hours per pay period

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us. Transforming the Health of Our Communities

Transforming the Health of Our Communities

Our Mercy health system was founded by the Sisters of Mercy in 1986. But our heritage goes back more than 195 years. It began with an Irish woman named Catherine McAuley, who was determined to help women and children in Dublin experiencing poverty. Though Catherine had a modest upbringing, she received an unexpected inheritance that allowed her to fulfill that dream. In 1827, she opened the first House of Mercy in Dublin, intending to teach skills to women and educate children. Many volunteers came to help. A few years later, Catherine founded the Sisters of Mercy, one of the first religious orders whose Sisters were free to walk among the poor and visit them in their homes. In 1843, the Sisters of Mercy came to the United States. In 1856, they traveled to St. Louis. In the years to come, they would establish hospitals throughout the Midwest. Many of these would join together in 1986 as Mercy.

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