Operations Supervisor - Freight & Logistics Lead

FedEx Freight; Pocono Summit (PA); On-site; USD 60,000 - 75,000; Full time

Job summary

FedEx Freight is seeking a Frontline Supervisor to lead and develop a team, ensuring on-time, damage-free shipments and strong customer service. You will plan manpower, assign daily tasks, monitor safety and performance, and coordinate with partners to meet service standards.

The role requires high school completion, strong communication skills, and the ability to travel as needed. A focus on safety, compliance with regulations, and the ability to work both independently and in a team will be

Qualifications

• High school diploma or equivalent required.
• Must be able to travel as needed.
• Good written, verbal and interpersonal communication skills.
• Thorough knowledge of LTL Industry, DOT Rules and Regulations, OSHA, NMFC and Tariff Rules, preferred.
• Able to work independently and as part of a team.
• Multi-tasked and possess good organizational skills.
• Knowledge of Microsoft Office and Internet.

Responsibilities

• Lead, manage, educate and develop employees focusing on retention and growth.
• Supervise and direct employee work with focus on safety and quality.
• Plan daily manpower needs and set schedules to ensure timely deliveries and pickups.
• Communicate job assignments clearly to all employees.
• Monitor service freight and ensure cut time compliance.
• Address opportunities to cut costs and improve efficiencies while maintaining safety.
• Assist customers with rate quotes, claim information and setting appointments.
• Monitor performance data and gather information for reporting.
• Build relationships with business partners to meet service standards.
• Identify freight weight/class issues and ensure OS&D processing.
• Perform administrative functions and comply with laws and policies.

Skills

Leadership

Communication

Independent worker

Multi-tasking

Microsoft Office / Internet

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

FedEx Freight is seeking a Frontline Supervisor to lead and develop a team, ensuring on-time, damage-free shipments and strong customer service. You will plan manpower, assign daily tasks, monitor safety and performance, and coordinate with partners to meet service standards.

The role requires high school completion, strong communication skills, and the ability to travel as needed. A focus on safety, compliance with regulations, and the ability to work both independently and in a team will be