Logistics Operations Supervisor: Lead On‑Time, Safe Freight

FedEx Freight, Inc.; Lewisville (TX); On-site; USD 60,000 - 78,000; Full time

Job summary

FedEx Freight, Inc. is seeking a supervisor to lead and develop the team, ensuring on-time, damage-free shipments and superior customer service. The role emphasizes safety, coaching, and efficient daily planning in a dock environment.

The position requires a high school diploma, strong communication skills, and the ability to travel as needed. Hours vary with operational needs; the incumbent will coordinate with service center personnel and stakeholders to maintain service standards.

Qualifications

• Must possess high school diploma or equivalent.
• Good written, verbal and interpersonal communication skills.
• Thorough knowledge of LTL Industry, DOT Rules and Regulations, OSHA Laws, Hazardous Materials Regulations, NMFC and Tariff Rules, as well as company policies and procedures.

Responsibilities

• Lead, manage, educate and develop company employees focusing on retention and growth.
• Supervise and direct employee work with a focus on quality, customer deliverables and safety performance.
• Plan daily manpower needs and set schedules to ensure on-time and damage‑free delivery/pickup.
• Communicate job assignments clearly and coordinate with all employees.
• Monitor service freight and ensure cut time compliance.
• Assist customers with rate quotes, claim information and setting appointments.
• Monitor performance data and gather information for reporting.
• Build relationships with business partners to meet service standards.

Skills

Leadership

Communication

Teamwork

Organizational skills

Multi-tasking

Education

High school diploma or equivalent

Tools

Microsoft Office

Internet

Job description

FedEx Freight, Inc. is seeking a supervisor to lead and develop the team, ensuring on-time, damage-free shipments and superior customer service. The role emphasizes safety, coaching, and efficient daily planning in a dock environment.

The position requires a high school diploma, strong communication skills, and the ability to travel as needed. Hours vary with operational needs; the incumbent will coordinate with service center personnel and stakeholders to maintain service standards.