Lead Operations Supervisor - Freight & Safety

FedEx Freight, Inc.; Bridgeport (CT); On-site; USD 65,000 - 90,000; Full time

Job summary

FedEx Freight, Inc. is seeking a supervisory professional to lead teams ensuring on-time, damage-free shipments and high customer satisfaction. You will guide daily operations, enforce safety standards, and coordinate with partners to meet service levels.

The role requires strong communication, the ability to manage schedules, and a proactive approach to cost control and process improvements. This position emphasizes teamwork and adherence to regulatory requirements.

Qualifications

• Must possess high school diploma or equivalent.
• Must be able to travel as needed.
• Good written, verbal and interpersonal communication skills.
• Thorough knowledge of LTL Industry, DOT Rules and Regulations, OSHA Laws, Hazardous Materials Regulations, NMFC and Tariff Rules, as well as company policies and procedures, preferred.
• Able to work independently and as part of a team.
• Multitasked oriented and possess good organizational skills.
• Knowledge of Microsoft Office and Internet

Responsibilities

• Lead, manage, educate and develop company employees focusing on retention and growth.
• Supervise and direct employee work with focus on quality, customer deliverables and safety.
• Monitor and address unsafe acts/conditions and provide corrective action as needed.
• Plan daily manpower needs and set schedules to ensure timely delivery and pickup.
• Communicate job assignments clearly to all employees.
• Monitor service freight and ensure cut time compliance.
• Identify opportunities to cut costs and improve efficiencies while maintaining safety.
• Assist customers with rate quotes, claim information and setting appointments.
• Monitor performance data and prepare reports.
• Build relationships with business partners to meet service standards.
• Identify freight moved at incorrect weight/classification.
• Ensure OS&D is identified and processed properly.
• Perform administrative duties as required.
• Comply with laws/regulations and company policies.

Skills

Leadership

Communication

Teamwork

Organizational skills

Independent work

Multitasking

Microsoft Office

Internet

Education

High school diploma or equivalent

Tools

MS Office

Internet

Job description

FedEx Freight, Inc. is seeking a supervisory professional to lead teams ensuring on-time, damage-free shipments and high customer satisfaction. You will guide daily operations, enforce safety standards, and coordinate with partners to meet service levels.

The role requires strong communication, the ability to manage schedules, and a proactive approach to cost control and process improvements. This position emphasizes teamwork and adherence to regulatory requirements.