Operations Supervisor - Downhole Tools & Quality Lead

NOV; Jourdanton (TX); On-site; USD 70,000 - 95,000; Full time

Job summary

Fortress Downhole Tools is seeking an Operations Supervisor to lead the Cyclops Setting Tools program, coordinate with customer field reps, and ensure quality and safety across operations. You will oversee tool maintenance, testing, onboarding, and scheduling while driving continuous improvement in shop performance.

The role requires strong technical background with downhole tools, leadership experience, and the ability to manage inventory, training, and time sheets.

Qualifications

• Experience with downhole tools used in pump-down operations.
• Ability to lift up to 75 lbs and operate basic hand tools.
• Willingness to work weekends and holidays as needed to support operations.
• Strong problem-solving, interpersonal communication, and operational management skills.

Responsibilities

• Coordinate Cyclops Setting Tools with customer field representatives.
• Disassemble, clean, inspect, rebuild, and test Fortress Cyclops Setting Tools per Work Instructions.
• Provide technical support and onboarding to customers for Fortress tools.
• Ensure equipment and tools are available and maintained for all job aspects.
• Maintain QA/QC policies and safe practices across the team.
• Ensure all personnel are current with safety training and PPE.
• Coordinate tool needs between shop and upper management.
• Interview, hire, and train Tool Assistants and Specialists.
• Train and progress shop personnel; create scheduling and workload planning.
• Maintain reports on ongoing jobs and activity for Fortress management.
• Maintain inventory levels and oversee technicians’ time sheets.

Skills

Downhole tools

Detail oriented

Problem solving

Windows 10/Office

Forklift

Manual lifting

Travel readiness

Tools

Windows 10 OS

Microsoft Office

Job description

Fortress Downhole Tools is seeking an Operations Supervisor to lead the Cyclops Setting Tools program, coordinate with customer field reps, and ensure quality and safety across operations. You will oversee tool maintenance, testing, onboarding, and scheduling while driving continuous improvement in shop performance.

The role requires strong technical background with downhole tools, leadership experience, and the ability to manage inventory, training, and time sheets.