Tool Assistant

NOV; Jourdanton (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

Fortress Downhole Tools is seeking a Downhole Tool Assistant to support field operations and coordinate tool-related tasks with customer representatives. The role includes maintenance, recycling, and reporting on the Cyclops Tool program using iFortress software.

You will ensure equipment readiness, assist in deliveries, and uphold a high standard of integrity while traveling to support customers across districts (5-15% travel).

Qualifications

• Downhole tool experience is essential.
• Self-motivation and attention to detail are key for high-quality work.
• Ability to work weekends and holidays.
• Excellent problem-solving and interpersonal skills for effective collaboration.
• Working knowledge of Windows 10 OS, Microsoft Office, and Prophet 21 ERP is required.
• Forklift training and proficiency with basic hand tools are essential for tool handling and maintenance.
• Able to lift a minimum of 75 lbs.
• Clean driving record; CDL is a plus for travel.
• Candidate must pass drug screen and background check.
• Travel to other districts is expected (5-15%).

Responsibilities

• Coordinate and execute tool pickup and delivery for Cyclops Setting Tool.
• Wash, disassemble, and rebuild Fortress Cyclops Setting Tools per instructions under supervision.
• Use iFortress software to report on the Cyclops Recycling Program and keep records.
• Ensure tools and equipment are in good condition and ready for use.
• Assist in tool delivery and pickup as needed.
• Maintain professional work ethic and integrity in all interactions.
• Communicate with customer field representatives to understand needs and provide solutions.
• Manage operational tasks efficiently and use problem-solving to overcome challenges.
• Stay updated with Windows 10, MS Office, and Prophet 21 ERP for digital operations.
• Maintain a clean driving record and be prepared for travel to support operations.

Skills

Downhole tools experience

Attention to detail

Problem-solving

Interpersonal skills

Windows 10 proficiency

Microsoft Office

Prophet 21 ERP

Forklift training

Lifting 75 lbs

Clean driving record

Willing to travel 5-15%

Tools

iFortress software

Windows 10 OS

Prophet 21 ERP

Job description

Job Description

The Downhole Tool Assistant plays a crucial role in maintaining the excellence of Fortress Downhole Tools. They work closely with customer field representatives to coordinate and execute tool-related tasks, ensuring a seamless experience. This position involves a range of responsibilities, from tool maintenance and recycling to effective communication and operational management.

Responsibilities

• Coordinate and execute Cyclops Setting Tool pickup and delivery, ensuring timely and efficient operations.
• Wash, disassemble, and rebuild Fortress Cyclops Setting Tools according to work instructions, under supervision.
• Utilize iFortress software to report on the Fortress Cyclops Recycling Program, maintaining accurate records.
• Ensure all necessary equipment and tools are in good condition and readily available for job requirements.
• Assist in tool delivery and pickup as needed, providing a reliable and responsive service.
• Maintain a professional and ethical work ethic, demonstrating honesty and integrity in all interactions.
• Effectively communicate and collaborate with customer field representatives to understand their needs and provide solutions.
• Manage operational tasks with efficiency, utilizing problem-solving skills to overcome challenges.
• Stay updated with Windows 10 OS, Microsoft Office, and Prophet 21 ERP for seamless digital operations.
• Maintain a clean driving record and be prepared for occasional travel to support customer field operations.

Qualifications

• Downhole tool experience is essential, ensuring a solid understanding of the product line.
• Self-motivation and attention to detail are key attributes for this role, ensuring high-quality work.
• Availability to work weekends and holidays is required to support customer field operations.
• Excellent problem-solving and interpersonal skills are necessary for effective communication and collaboration.
• Working knowledge of Windows 10 OS, Microsoft Office, and Prophet 21 ERP is a must for digital operations.
• Forklift training and proficiency with basic hand tools are essential for tool handling and maintenance.
• The ability to lift a minimum of 75 lbs is required for tool handling and movement.
• A clean driving record is necessary, with CDL being an added advantage for travel requirements.
• The candidate must pass a drug screen and background check for employment.
• Travel to other districts is expected, with an approximate travel expectancy of 5-15%.