Lead Operations Supervisor - Downhole Tools & QC

NOV; Carlsbad (NM); On-site; USD 80,000 - 110,000; Full time

Job summary

Fortress Downhole Tools is seeking an Operations Supervisor to report to the Facility Manager. The role includes implementing the Cyclops Setting Tool Recycling program and ensuring tool quality meets customer standards.

You will supervise technicians, manage scheduling, and maintain safety training and PPE compliance while liaising with customer field reps to support operations and tools readiness.

Qualifications

• Experience with downhole tools used in pump-down operations.
• Strong problem-solving and communication abilities.
• Willingness to work weekends/holidays as needed.
• Ability to lift a minimum of 75 lbs and perform physical tasks.

Responsibilities

• Coordinate Cyclops Setting Tool logistics with field reps.
• Disassemble, inspect, rebuild, and test tools per work instructions.
• Provide technical onboarding and support to customers.
• Maintain inventory and ensure safety training and PPE compliance.
• Oversee scheduling, time sheets, and staff progression.
• Maintain high QA/QC standards and housekeeping daily.
• Identify issues early and propose solutions.
• Lead tool readiness and coordinate with upper management.

Skills

Downhole tools expertise

Self-motivated

Detail oriented

Problem solving

Interpersonal communication

Operational management

Forklift training

Tools

Windows 10

Microsoft Office

Job description

Fortress Downhole Tools is seeking an Operations Supervisor to report to the Facility Manager. The role includes implementing the Cyclops Setting Tool Recycling program and ensuring tool quality meets customer standards.

You will supervise technicians, manage scheduling, and maintain safety training and PPE compliance while liaising with customer field reps to support operations and tools readiness.